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Fixing ERR_CONNECTION_RESET Error in Google Chrome Browser

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ERR_CONNECTION_RESET is an error indicating that the website you are trying to visit cannot establish a stable connection. This error can be caused by registry changes or network settings. This error sometimes only happen on certain websites and can be fixed easily with proper troubleshooting.

This is a common error on the Internet, mainly in the Google Chrome browser. There are various reasons for this error in your browser including the DNS probe would not stop and other causes mentioned in the error message.

What is ERR_CONNECTION_RESET?

Usually this error that comes with a 101 code is mostly common in Chrome. However, Firefox, Microsoft Edge and other browsers also display similar error message like this. Unlike HTTP error messages, “ERR_CONNECTION_RESET” does not directly indicate whether the problem is caused by the client, server or network.

Technically, when you connect to the correct website, your browser only receives a FIN packet instead of a regular response packet. It is used by TCP (Transmission Control Protocol), the standard Web Transport Protocol, to notify the client when the connection is terminated. However, the FIN packet is usually preceded by a connection established earlier within a certain period of time, which is not the case with the “ERR_CONNECTION_RESET” error.

How to Fix ERR_CONNECTION_RESET

Solution 1 – Checking the Internet Connection

If Google Chrome browser shows an ERR_CONNECTION_RESET error message, you must first check your Internet connection to fix its issues. When using cables, make sure that the network cables are not damaged. If you are using WiFi, the connection may change due to various problems.

Remember that the wireless icon on the taskbar does not mean that your computer can load and connect to the Internet. An easy way to check your Internet connection is to check it with another device connected to the same network.

If the connection problem persists, try rebooting your computer and make sure that the page can be reloaded.

Solution 2 – Increase MTU (Maximum Transmission Unit)

Increase MTU Limit

It also helps to increase the speed of the Internet. This means that you can increase the MTU (Maximum Transmission Unit), RWIN (TCP Window Receive) settings.

  1. Go to Settings > Network and Internet > Ethernet
  2. Note the active connection to the wireless/wired network, e.g. Ethernet.
  3. Open a command line with administrator rights.
  4. Enter the following command in the CMD and press Enter:
    • netsh interface IPv4 set subinterface “Ethernet 4” mtu=1472 store=persitent

Solution 3 – Disable WiFi Mini-port

  • Press Windows + X and select Command Line (Admin).
  • Type the following command into the command and press Enter after each command:

netsh wlan stop hostednetwork
netsh wlan set hostednetwork mode=disallow
Exit command prompt then press Windows Key + R to open Run dialog box and type: ncpa.cpl

  • Press Enter to open network connections and search for Microsoft Virtual Wifi Miniport, then right-click and select Disable.

Solution 4 – Check Your Proxy Settings

windows proxy settings

By default, Google Chrome uses your computer’s sock/proxy server settings as its own settings. It does not have the sock/proxy settings built in like Mozilla Firefox.

So, if you have already used proxies for IP address and forgotten to disable them in your computer’s LAN configuration, this may be the reason why this error may occur.

  1. To solve this problem, go to the control panel and click Internet Settings and Internet Options.
  2. Then click the Connections tab and select LAN Settings.
  3. Make sure that this option is not selected.
  4. Then click OK. Your problem should be resolved immediately.

Solution 5 – Verify Antivirus Settings

Anti-virus software are so good in doing its job that it can sometimes block websites that do not even pose a threat. Try changing your antivirus settings to go to Chrome’s white list.

If you don’t have any antivirus program and are using Windows Defender, go to Settings -> Update and Security -> Windows Security -> Firewall and Network Protection and click on the first option “Allow application through firewall”.

In the next window, make sure you see Chrome and that the checkbox on the left is checked on your Firewall settings and antivirus software settings.

Solution 6 – Clear the Chrome Browser Cache

You must also clear browsing data and other site data stored on your Google Chrome browser. To do that, follow these steps:

  1. Open Google Chrome and press Ctrl + H to open the history.
  2. Then click Delete navigation data in the left pane.
  3. Verify that “Delete” is set to “Start Counting Time”.
  4. Also select the following check box:
    • Browsing history
    • Download history
    • Cookies and plugin data
    • Cached images and files
    • Autofill form data
    • Passwords
  5. Now click Delete Navigation Data and wait for it to be ready.
  6. Close the browser and restart the computer to fully clear data.

Solution 7 – Perform a Winsock Reset

Winsock-Reset
  1. In the search field on your start menu, enter cmd or Command Prompt.
  2. Right-click on the result and select Run as administrator.
  3. Enter netsh Winsock Reset, and then press Enter.
  4. Windows will tell you that you must restart your computer to complete this action.

Solution 8 – Disable AppEx Networks Accelerator

Disable AppEx Networks Accelerator

Users reported that the AppEx Networks Accelerator feature causes ERR_CONNECTION_RESET error among AMD users, and according to them, this problem can be easily solved by disabling this feature.

  • To do this, open the Network Connections window, right-click on your network connection and open its properties.
  • Find and disable the AppEx Networks Accelerator option. If you can’t find this option, check the additional settings for the network adapter to disable it.

Conclusion

ERR_CONNECTION_RESET is a typical Google Chrome error message that many Windows users regularly report. It is often a simple solution that requires you to reboot your computer, router and browser and use flushDNS. But if that doesn’t solve the problem, we’ve provided you with a few methods to easily solve the problem.

Please let us know in the comments below if this guide has helped you fix the Chrome bug.

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Aileen G. M.
Aileen G. M.
A technology writer with a degree in Business Administration majoring in Marketing. Aileen loves creating helpful but simple guides for troubleshooting and fixing complex issues on today's gadgets and services.

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