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How to Fix Error Code 500, 503 or 429 on Strava App Server Issues



Strava, a popular platform for athletes and fitness enthusiasts, allows users to track and share their activities. However, like any online service, it can sometimes encounter server-related errors.

Error codes 500, 503, and 429 are among the most common server issues Strava users face. Let’s explore the possible causes behind these errors and provide practical solutions to help you resolve them.

Image credit: Strava

Understanding the Error Code 500, 503 or 429 on Strava

  • Error 500: Internal Server Error

When you encounter a 500 error on Strava, it indicates that something has gone wrong with the server. Temporary issues, such as server maintenance or high traffic volume, can cause it. It could also be due to a problem with your internet connection or Strava’s servers.

  • Error 503: Service Unavailable

The 503 error occurs when the Strava server is temporarily unable to handle requests. That can happen during periods of high server load or when maintenance activities are being carried out. The server responds with this error to inform users that the service is unavailable.

  • Error 429: Too Many Requests

A 429 error occurs when you exceed the rate limit set by its server. It typically happens when you make too many requests within a short period. The server then restricts your access for a specified duration to prevent abuse and ensure fair usage for all users.

Solutions to Fix the Strava Error Code 500, 503 or 429

Ways to Resolve Strava Error 500: Internal Server Error

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  1. Refresh the page – Start by refreshing the page to check if it was a temporary glitch. Press Ctrl + F5 or Shift + Reload to perform a hard refresh.
  2. Clear cache and cookies – Over time, the accumulation of cache and cookies can lead to conflicts. To fix this, you can clear your browser’s cache and cookies, then restart your browser.
  3. Check Strava’s status – Visit Strava’s official status page or social media accounts to check for any known server issues or maintenance activities underway.
  4. Try a different browser/device – If the error persists, try accessing Strava from a different browser or device to isolate the issue.

Methods to Troubleshoot Strava Error 503: Service Unavailable

  1. Wait and try again – In most cases, the server is temporarily overwhelmed and needs time to recover. Wait for a few minutes, then try reaccessing it.
  2. Check Strava’s social media – Strava often communicates server downtime or maintenance on their social media platforms. Check their official accounts for any updates or announcements.

How to Fix Strava Error 429: Too Many Requests

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  1. Reduce request frequency – If you receive a 429 error, you have exceeded the rate limit. Slow down the frequency of your requests to stay within the limits of Strava’s server sets.
  2. Use Strava API responsibly – If you’re a developer integrating Strava’s API into your application, follow their API usage guidelines to avoid triggering rate limits.
  3. Contact Strava support – If you believe you received a 429 error by mistake or need assistance, contact Strava’s support team for further guidance.

Encountering server-related errors can be maddening right? But with the right approach, you can overcome them. Error codes 500, 503, and 429 can usually be resolved by following the above mentioned solutions.

Remember to check for any official announcements from the platform and practice responsible usage to minimize the chances of encountering these errors.

Get back on track with your fitness activities and enjoy a seamless experience on Strava!



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