So you bought the new iPhone 17 Pro or Pro Max, and everything becomes so ecstatic that you want to explore and try what the new phone has to offer. And then, it starts. The Photos app begins to hang or freeze. Switching to different places hangs the app and then crashes. Your photos disappear or become pixelated. And you have a Photos app that is not responding at all.
Note that not everything new comes in the perfect packages. There are possible glitches along the way, especially with new devices launched. But, it gets so frustrating if the essentials are getting the issues. How do we then resolve this error on iPhone 17 Pro? Let’s find out below.
Possible Solutions for Photos App Not Responding, Keeps Restarting on iPhone 17 Pro or Pro Max
Several Apple users have already reported the same problem with the iOS Photos app on their iPhone 17 Pro. Some have shared solutions that helped them resolve the issue.
Turn Off the Shared Albums
Sharing your Photos album with your loved ones can enhance connection but for now, it may be the reason why your Photos app is restarting or freezing. To find out, try to disable the settings first and check if it works or not.
Go to the Settings menu of your iPhone and tap your name. Tap iCloud and select Photos. Now, scroll down and look for Shared Albums. Toggle the button to Off.
Turn Off iCloud Photos
It is ideal to back up your existing photos before you disable your iCloud photos. To turn it off, go to Settings and tap your name. Select iCloud and go to Photos. Look for the option Sync this [Device] and deselect it.
After you have completely wiped off your camera roll, you can enable iCloud Photos again to sync all the contents in your Apple devices.
Force Reboot your iPhone
First, look for the Side and Volume buttons on both sides of your iPhone. Next, press and hold both buttons simultaneously until you see the power slider. Then, swipe the option Slide to Power Off. Lastly, wait for your iPhone to restart.
In Summary
Issues with your iPhone 17 Pro is not an isolated case. With the recent launch of this shiny new device from Apple, it is not surprising if bugs may still be evident at some point.
