A lot of people are using Amazon Prime Video to stream their favorite videos and shows. However, there are instances when they reported the Error 1060, which prevents them from streaming or downloading content.
Error 1060 often occurs due to bandwidth issues. Still, there are ways on how to solve this problem. Check out the methods below:
Method 1 – Check your Bandwidth Minimum Requirements
To properly stream videos on your Amazon Prime, you will need enough bandwidth on your device. For small screens or desktop, the minimum bandwidth is at 900 Kbps. However, if you are using a Smart TV or Roku, you will need at least 3.5 Mbps.
It may be true that the reason for the error is low bandwidth. So, to verify, do a speed test.
- Go to speedtest.net.
- Click Go to initiate the your network speed test.
- Once completed, check the results. Make sure that the results on your Download is not lower than 3.5 Mbps. Otherwise, you will have to check with your network provider to solve the error.
Method 2 – Reset your Router or Modem
There might be inconsistencies with your Internet connection so a reboot on your router can help. To restart your router,
- Press the Off button of your router.
- Wait for at least 30 seconds before turning it back on.
- Try to stream a video on your Amazon Prime. If it still does not work, try doing it the rest again for several times.
- You can also check your Internet connection if indeed you have by searching any website on your browser to see if it connects.
Method 3 – Turn Off Other Programs
Amazon Prime Video Error 1060 occurs if there is not enough bandwidth to stream your video on Amazon Prime. It is possible that you are still using other programs or devices that are hogging your bandwidth.
Check your computer if there are programs running that may be the reason for the error. Turn these programs off and try to stream again if it works.
Method 4 – Disable Proxy Server
If you are using a Proxy server, it may interfere with your Amazon Prime Video streaming experience. You will need to disable the server first and and check if it solves the error.
- Open the Run dialog box by pressing Windows key + R.
- Type ms-settings:network-proxy and press Enter.
- Inside the Proxy Tab, go to the Manual Proxy setup.
- Look for Use a proxy server and uncheck the box to disable it.
- Next, click OK and close the Settings menu.
- Restart your computer and check if the error still persists.
Do the methods above work for you?
There are different reasons why you are experiencing Error 1060. The best thing to do is to figure out what causes the error and try to solve it using the methods above. If you know other solutions, we would love to hear it. Let us know in the comments below.
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