Blocked by an error when it is time for lunch? Don’t worry! You may see the error message “Error Validating Basket” on your Doordash delivery app for iOS or Android phone, but there are ways you can resolve the problem.
The issue happens when Doordash cannot retrieve your order cart when you want to check out your items. Sometimes, it is because of the app itself or your Internet network connection.
How to Troubleshoot Issue and Fix DoorDash Delivery App Error Validating Basket (Possible Solutions)
Get back to eating your favorite foods by fixing the Doordash mobile app problem in no time with these methods below.
Solution #1 – Check Doordash Server Status
A server outage can affect the app performance thus hindering you from continuing with your order process. Try to check with their website if there are server issues. You can also verify via DownDetector.
Solution #2 – Make Sure All Information is Accurate
Double check your orders and your address. It helps to verify if the restaurant is still operational or if they are open now or closed at the moment.
Checking your payment method and data may help as well.
Solution #3 – Check Network Connection
Are you connected to a strong Internet connection? Do a speed test to verify network connection. Otherwise, you may need to switch to your mobile data or a different WiFi.
Solution #4 – Clear Doordash App Cache
For Android devices, launch Settings on your mobile phone and follow the steps below:
- Go to Apps.
- Look for the Doordash app.
- Navigate to Storage.
- Click the Clear Cache button.
For iOS devices, you will need to delete the app and reinstall it.
Solution #5 – Update Doordash Mobile App
Visit the Google Play Store for Android users or the App Store for iOS or iPhone folks. Look for the Doordash app and check if there are available updates you can install.
Solution #6 – Try Ordering Again
First, empty your Doordash cart. Next, try adding all your orders again. Lastly, check out your cart and see if the error still exists.
Solution #7 – Reinstall the Doordash App
If you continue to experience the same problem, reinstalling the app might work. Uninstall your Doordash app first and then reinstall. You just need to sign in again to your account.
Solution #8 -Switch to Doordash Website
If all else fails, try ordering your food via the Doordash website.
In Closing
Having problems while ordering on Doordash Android or iOS app is common to many users. The good news is that there are ways you can fix the issue. Follow the methods above to make your Doordash app working again.
