When you enable Sync Settings in Windows 10, it monitors the settings that are important to you and save them for you on all Windows 10 devices. There is no need to talk about how useful Sync Settings is when you have multiple Windows 10 devices. However, some users have the error “Sync is not Available for Your Account”.
In this post we will discuss how to troubleshoot and fix this error. Follow these methods and you will learn how to fix it in a second.
Possible Reasons for “Sync is not Available for Your Account” Error?
- Networked work or school accounts – In most cases, this error occurs when you connect one or more accounts on the Access to Work or School Settings page. If this scenario applies, you can solve the problem by removing accounts and enabling synchronization on your Windows 10 computer.
- Microsoft Account Not Verified – Another possible reason for this error message is because the Microsoft account is not verified. In this case, you can solve the problem and configure synchronization by checking the account on the “Your Details” tab of the official Microsoft website.
- Registry policy prevents synchronization – It turns out that REG_DWORD named NoConnectedUser can cause this behavior even in situations where it is enabled in your registry. In this case, the problem can be solved by using the registry editor to prevent the policy from affecting the synchronization of your Microsoft account.
- Azure does not allow synchronization – If you are using Azure AD, configuring the device may prevent connected users from synchronizing application settings and data between multiple devices. If this scenario applies, you can solve the problem by changing the Azure Active Directory settings from the Azure portal.
- Corrupted system file – In rare cases, this problem may arise due to a certain type of corruption of the system file that interferes with the synchronization process. In this case, the problem can be solved by resetting each operating system component using a repair installation.
How to Fix Sync is not Available for Your Account in Windows 10 Settings
Solution 1 – Log Out of Work or School Account
Select Start > Settings > Accounts > Synchronize settings. Check this error message:
If you see this, you may need to delete a business or school account that is connected to your computer. Users connected to a Windows Server domain may need to connect to a local or Microsoft account to synchronize their favorites, as this may be prohibited in the organization.
Open Start > Settings > Accounts > Access to work or school. Select your current business or school account, and then click Disable. Reboot your computer and try to synchronize again.
Solution 2 – Sign in with another Microsoft Account
Because syncing and your Microsoft account are closely linked, your Microsoft account may be corrupted if you cannot synchronize your settings.
To verify this, you need to log in with another Microsoft account and make sure that the problem persists. If you do not have a Microsoft account yet, go to this page to create an account.
After creating another Microsoft account, follow the steps below to connect to a Windows 10 computer:
- Go to Settings, Accounts
- Go to Add a Microsoft Account
- Enter the registration data for the new account and follow the instructions.
- After logging into your new Microsoft account, check to see if you can synchronize the settings now.
- If this is the case, then you probably had a problem with your previous account.
Solution 3 – Activate your Microsoft Account in the Registry
The REG_DWORD value NoConnectedUser located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System registry branch is the key for security policy “Accounts: Block Microsoft accounts”. Recommended settings:
0 – This policy is disabled.
1 – Users cannot add Microsoft accounts.
3 – Users cannot add a Microsoft account or login.
Solution 4 – Disable and Re-Enable Sync
If Edge is already synchronized, but no longer works, you can try turning it off and on again.
- Open Start > Settings > Accounts > Sync settings.
- Turn off the synchronization settings, restart your computer, and then turn it on again.
Solution 5 – Change Feedback and Diagnostics Settings
The main cause of sync problems for most people is poor feedback and incorrect diagnostic settings. After changing the feedback and diagnostic settings, you will be able to synchronize your settings as normal.
To change these settings
- Open the settings
- Go to Privacy, Feedback and Diagnostics
- The configuration of diagnostic parameters and usage data is probably based on this. Simply change it to Advanced or higher.
Changing the feedback and diagnostic settings should solve the sync problem. But if you still can’t sync your settings, even after you change your feedback and diagnostic settings, there may be something wrong with your Microsoft account.
Solution 6 – Enable Syncing from Azure Active Directory
Do not use this method if you are not using Azure integration.
If you have an Azure Active Directory (AD) account connected to your computer, you may need to change some of the settings on your Azure portal to avoid the “Sync is not available for your account” error, which allows your computer to synchronize with the MS account.
Some Azure users were able to solve this problem by accessing Azure Active Directory and changing device settings so that related users could synchronize application settings and data between devices.