Are you having problems accessing your TikTok Creator Fund? Is it not working or showing up on your device? If so, you’re not alone – many creators have been unable to benefit from monetizing their content due to difficulties ranging from age verification issues to simply being unable to access the Creator Fund program.
Fortunately, there are things you can do in order to begin receiving income through the Creator Fund if you are eligible.
We’ve got some info on why it happens and steps you can take to help solve these issues!
Why It Happens
Based on my research in various creator forums, this is a common problem. There are some possible reasons why the TikTok Creator Fund may not work for some users due to age verification and other requirement eligibility as well as invalid country restriction issues.
#1 TikTok Creator Fund Eligibility Problem
One possible explanation is that they do not fulfill the eligibility criteria of the Creator Fund. This is an incentive program, rather than a grant or profit-sharing system, and requires a wide range of considerations related to the creator’s videos.
Additionally, since TikTok relies on ever-changing key metrics for performance, the funds associated with this program can vary greatly over time.
#2 Technical Issues on TikTok Servers
Sometimes, TikTok is aware of this problem and is doing its best to correct the issue as quickly as possible. Unfortunately, resolving the issue can take some time in order to make sure the same problem does not recur.
#3 Your Application is Not Approved Yet
To be approved for the Creator Fund and gain access to its Dashboard, users first have to go to their profile, tap on “Creator Tools” then select TikTok Creator Fund. If a user is not able to access the Creator Fund Dashboard yet, it may mean they have yet to receive approval.
#4 Tax Issues
Many users are experiencing delays in getting back their tax information or not hearing any response from TikTok after going through the Creator Fund application process.
Possible Solutions
#1 Make Sure You Meet the Requirement Set for Creator Fund
To be eligible for the Creator Fund,
- you must be based in the UK, US, Germany, France, Spain or Italy,
- be at least 18 years old,
- have at least 10K followers,
- and have at least 100,000 video views in the last 30 days.
If you don’t meet these requirements, you will not be able to access the Creator Fund.
#2 Check for the Updates
Make sure your TikTok app is up to date, as the Creator Fund is a relatively new feature and updates may be necessary to resolve any bugs or issues.
#3 Age Correction (Based on your Government-issued ID)
To resolve any age-related issues on TikTok, users are advised to visit their account profile:
- Click on the hamburger menu in the top right corner of the page.
- Then, select “Report a problem.”
- From there, they should choose “Account and Profile”
- Then “Editing Profile” and then “Other.”
- They can type in their age verification request in the text box before finally clicking “Report.”
We hope this article has helped you solve some common TikTok Creator Fund issues. If you’re still having trouble, try logging in and out of your account, look up your country’s name on Google Maps or Google Earth (if unsure), and make sure your information is correct.
If all else fails—and if you have tried all the steps here—you may want to contact TikTok support here.
