If you use Venmo to send or receive payments, you may have received the error message “We’re sorry, the transaction could not be completed. Please contact the person you are trying to pay.” This can be frustrating, especially if you’re in the middle of a transaction.
There are a few different reasons why this error message may appear, on your mobile device but fortunately, there are also a few different ways to fix it Android or iOS devices. In this blog post, we’ll walk you through some of the most common causes of Venmo errors and how to troubleshoot and fix them.
What Causes the Venmo Error?
The most common reason is that the recipient’s account is not verified. This can happen if the recipient hasn’t opened their Venmo account in a while or if they’re new to Venmo.
Another possible reason for this error is that the recipient has a limit on their account that is preventing them from receiving payments. This limit is usually $500 per week, and it can be increased by verifying your identity with Venmo.
Finally, this error can also occur if there are issues with your bank account or credit card. If you’re using a debit card, make sure there are enough funds in your bank account to cover the payment transaction on your Venmo account. If you’re using a credit card, make sure your card issuer hasn’t placed a hold on your account.
How to Fix the Error “We’re sorry the transaction could not be completed please contact the person you are trying to pay” on Venmo App
If you see the error “We’re sorry, the transaction could not be completed. Please contact the person you are trying to pay,” it means that the payment cannot go through for some reason. Here are some troubleshooting steps to try and fix the issue:
- Make sure you have a strong internet connection. This error can sometimes occur if your internet connection is weak or unreliable.
- Try restarting the Venmo app. Sometimes the app can get stuck and need a restart in order to work properly again.
- Check that you’re using the correct email address or phone number for the person you’re trying to pay. The payment will not go through if you do not have the correct information for the recipient.
- Make sure that there are no spaces in front of or after the email address or phone number when entering it into Venmo. The payment will not go through if there are any extra spaces in the recipient’s information.
- If you’re still having trouble, please reach out to Venmo’s customer support team for further assistance.
Other Ways to Solve Common Venmo Payment Errors on your Android Phone or iPhone
There are a few other things you can try if you’re still getting the Venmo error message on an Android phone or iPhone.
- Check your internet connection and make sure you’re able to connect to Venmo’s servers.
- Try reloading the page or restarting the app.
- If you’re using a web browser, try clearing your cache and cookies.
- Make sure you have the latest version of the Venmo app installed.
- Contact Venmo support for help with solving the issue.
What do you Do When Venmo Says, “Transaction Declined, Please Try Again in A Short While”?
There are a few things you can do to try and fix this error:
- First, check to make sure that you have enough money in your account to cover the payment. If you don’t have enough money, you’ll need to add more before you can try again.
- Second, check to see if there are any issues with your bank account or credit card that could be causing the decline. If there are, you’ll need to resolve those before you can try again.
- Third, try contacting the person you’re trying to pay directly to see if they can help resolve the issue.
If none of these solutions work, unfortunately, you’ll just have to wait and try again later. Venmo typically doesn’t give an exact time frame for when the error will be fixed, so it’s just a matter of waiting it out and trying again later.
Why is the Venmo Instant Transfer Not Working?
There are a few different reasons why this error message may appear:
- Your bank may not support Instant Transfers.
- You may not have enough money in your Venmo balance to cover the amount you’re trying to transfer.
- The email address or phone number associated with your Venmo account may not be verified.
- There may be an issue with the credit or debit card linked to your Venmo account.
If you see this error message, we recommend contacting your bank to check if they support Instant Transfers from Venmo. If they do, they should be able to help troubleshoot any issues on their end.
We’re sorry for the inconvenience, but we were unable to complete your transaction. Please contact the person you are trying to pay and let them know that there was an error. We apologize for any inconvenience this may have caused.
If you’re still seeing this error after trying all of these troubleshooting steps, please contact Venmo support for further assistance.
