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Fixing Error Code 0x87E1000C when Opening a Game on Xbox One & Series X/S

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When it comes to video games, Xbox has a lot of excellent titles to offer. Xbox gaming consoles such as the formidable Xbox One and the most up-to-date Series X and S, are all sought-after by a lot of players from anywhere in the world. But, just like many modern devices, Xbox has its share of problems and issues.

When launching a game or app installed on your Xbox console, most users complained of seeing the Xbox error code 0x87E1000C. It is also true during game installation or download which Xbox say they already own the game. If you experience the same Xbox issue, you can try to troubleshoot the problem and fix it with several methods and workarounds below.

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How to Fix Error Code 0x87E1000C when Trying to Open a Game or App on Xbox Gaming Consoles

Xbox errors are typically due to different reasons. However, there are also ways that you can try to resolve the problems on your own. Check out several solutions below and learn how to troubleshoot the Xbox error code 0x87E1000C on your device now.

Method #1 – Check your Network Connection

Sometimes, problems arise due to a weak Internet network connection. Make sure you connect your Xbox device to a reliable network connection. Do a speed test and verify your network signal.

You can improve your Wi-Fi Internet connection by restarting your router and modem for a few minutes.

Method #2 – Verify the Status of your Game Installation

  • On your Xbox controller, press the Xbox button.
  • Select My Games & Apps.
  • Choose See All.
  • Look for the game you are downloading and highlight it.
  • Press the Menu button on your controller.
  • Select Resume.

If it resumes successfully, you will have to wait for the installation process to finish.

Method #3 – Reinstall the Xbox Game on your Console

First, you need to uninstall the Xbox game from your device before you download and install a fresh version of the app.

  • To uninstall your Xbox game, press the Xbox button.
  • Navigate to My Games & Apps.
  • Select See All.
  • Highlight the game you want to uninstall.
  • Press the Menu button on your controller.
  • Select Uninstall.
  • Press and hold the Xbox button.
  • Select Restart Console.

Now, you can reinstall the Xbox game.

  • Navigate to My Games & Apps again.
  • Select See All.
  • Choose Games and Apps.
  • Head over to the Full Library section.
  • Select All Owned Games.
  • Choose the game you want to install.

Did the methods work? Were you able to fix your Xbox gaming console error code 0x87E1000C? You can tell us in the comment section below.

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Eddie Mendoza Jr
Eddie Mendoza Jr
Eddie has a degree in Information Technology with a natural inclination towards troubleshooting devices. With more than 10 years of blogging experience in different niches, he has found it most satisfying when writing easy-to-follow guides and simplified articles related to computers, smart TVs, mobile devices and Internet-based services.

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