How to Fix Facebook Marketplace Not Working or Loading on Web, Android & iPhone

Need to check something on Facebook Marketplace? If you want to look for something to buy or sell, one of the safe and best places to look online is on Facebook Marketplace. It shows posts located within your region or city. You can also see who is selling the item and contact the seller easily via Facebook Messenger.

But, some users complained that their Facebook Marketplace is not working. The page does not show or load all pictures, or access to the feature isn’t available to you either on the website or the Facebook mobile app on an Android phone or iPhone device.

Image credit: Dawid Sokołowski/Unsplash

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How to Troubleshoot & Fix Facebook Marketplace Not Loading, Showing or Isn’t Available on Web, Android or iOS Mobile Devices

There can be an issue with the Facebook app or its servers for the Marketplace feature on Facebook not to show or load on your device. However, there can also be problems on your end. For example, Marketplace may block your account. Your Internet network connection may also trigger the restriction issue. You can try to troubleshoot, reset, and resolve the problem by fixing the error with the solutions and workarounds below.

Solution #1 – Check your Internet Network Connection

Make sure you have a reliable Internet speed to access Facebook. You can try to switch to a different connection. If you are using a WiFi network, you can use your mobile data instead.

Solution #2 – Restart your Mobile Device

  • Exit Facebook and all running apps in the background.
  • Turn off your device for a few minutes.
  • Turn your device on and relaunch Facebook.

Solution #3 – Sign Out and Sign In on Facebook

  • Go to the top right corner of your Facebook account and click the arrow to open the menu. For the Facebook app, tap the three-lined icon.
  • Select Log Out.
  • Now, try to sign back in to your account and check if you can load the Marketplace.

Solution #4 – Clear the Facebook App Cache on Android or iOS

  • Open the Settings menu of your device.
  • Go to Apps.
  • Select Facebook.
  • Navigate to Storage.
  • Tap Clear Cache.

Solution #5 – Update your Facebook App

  • Launch the AppStore or the Google Play Store.
  • Navigate to Manage Apps or Apps.
  • Select Facebook.
  • Tap the Update button if available to install the latest version.
Photo credit: Photo by Darina Belonogov/Pexels

Solution #6 – Reinstall your Facebook App

First, uninstall the current Facebook app on your device. Then, head over to the Store section and look for Facebook. Install a new version of the app and restart your device.

Solution #7 – Request a Review of your Marketplace Status

If you see that your access has been removed from Facebook Marketplace, you can request a review of your account.

  • On your Facebook app, go to Marketplace. You will see a message about restricting your access.
  • Click or tap the Request Review button.
  • Enter the information on the form.
  • Submit your request.

Did any of the solutions work for you in gaining back access to Facebook Marketplace? We love to hear your story, so please drop one for us below.

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