Are you a Garmin user experiencing an issue where your device isn’t showing any data or daily stats after syncing? If so, this article is for you!
We will provide step-by-step instructions on how to fix the problem. Check out the solutions below.
What Causes Garmin Connect Not Showing Data?
The first major cause of Garmin Connect not showing data could be a lack of reliable internet connection. If your device’s Bluetooth doesn’t have a strong and stable connection with your phone or computer, sync errors can occur when trying to transfer the activity records from your compatible Garmin device.
Other possible reasons for Garmin Connect not showing any activity include incorrect settings on the app itself like wrong time zones, outdated version of the software and even corrupted files due to frequent crashes during synchronization.
Here are some more points that might help you identify potential root causes:
- Not enough free storage space available on your device
- Outdated versions of firmware installed on both devices (device & smartphone/computer)
- Issues with GPS signal while recording activities
- Incorrectly configured file formats
Now, let’s get into troubleshooting process!
Ways to Fix Garmin Connect Not Showing Data or Daily Stats After Syncing Issue
A lot of Garmin users experience the not showing data issue on their Garmin Connect. To help you resolve the problem, here’s a few steps you can try.
Check if your Garmin Watch is Syncing with the Right Account
Make sure that your gadget is synchronized with the accurate account. To accomplish this task, you may eliminate the timepiece from the Garmin Connect software and subsequently re-pair it with the software.
Make Sure you are Signed In to the Right Account
Verify that you’re signed in with the proper Garmin account. It’s possible that you may have signed in with a secondary account, which may result in absent data. You may confirm this by scrutinizing the guide on missing data after synchronization.
Check the View Formatting of your Garmin Connect App
Make sure that you’ve adjusted the cards to exhibit the statistics you want to perceive beneath “edit my day” if you’re examining stats on Garmin Connect Mobile iOS or Android.
Toggle the Display Option on your Garmin Connect App
Ensure that the data isn’t exhibited in the software by toggling the display options for each data type. Certain users have mentioned that the data is still accessible on the web version of Garmin Connect but not visible on the software. If that’s the case, toggling the display options may often resolve the predicament.
Contact Garmin Customer Support
If the following measures do not settle the predicament, you may reach out to Garmin Connect support for supplementary assistance.
How to Update Firmware on Your Garmin Device
- Once connected, open up Garmin Express.
- Select ‘Check for Updates’ from the menu bar. This will search for available updates for your device and display them in order of release date.
- Selecting one of these updates will allow you to install it by clicking ‘Install Now’ – this may take some time depending on how large the update is.
- Once complete, ensure that all other settings are correct before proceeding further.
For more information about updating firmware on your Garmin device, please refer to their online support documentation which covers everything from installation instructions through to troubleshooting tips. We hope this article helps! Let us know in the comment section below.
