One of the well-known and trusted brands when it comes to GPS tracking navigation devices is Garmin. Many users loved the idea of tracking their fitness progress, creating maps, and managing trips in real-time. You can transfer the content into your computer using a compatible USB cord and save it for backup or later use.
With the Garmin USB device, you can connect to apps like BaseCamp and MapSource to manage your files. Unfortunately, some users complained that their Garmin USB Device is undetected or unrecognized by their Windows 10 or 11 PC. They cannot connect to their Garmin apps and synchronize their devices.
When Windows 10 or 11 computer does not recognize your Garmin USB device, it will show the error message, “USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
Fixing Garmin USB Devices Not Detected or Recognized in Windows 10 or 11 Computer
If you cannot connect your Garmin USB device with your Windows 10 or 11 PC, you can try to troubleshoot with the methods below. Follow each step one at a time and check if it fixes the problem or not.
Solution #1 – Restart your Windows 10 or 11 PC
- Exit all running apps on your Windows 10 or 11 PC.
- Shut down your computer.
- Wait for a few moments before turning the power on.
- Now, reconnect your Garmin USB device.
Solution #2 – Plug your Garmin USB Device into a Different Port
You can try to plug your Garmin USB device into another port and check if it works. Try to plug and unplug the cord a few times. If it does not work, see if you can connect your Garmin USB device to a different computer if available.
Solution #3 – Update your USB Driver
- Launch the Settings menu of your Windows PC.
- On the Search bar, enter Device Manager.
- On the Device Manager window, scroll down and double-click Universal Serial Bus controllers.
- Look for the USB Root Hub and right-click on it.
- Select Update Driver.
- Click Search automatically for drivers.
- If there are other USB Root Hubs, update the drivers by following the steps above.
Solution #4 – Edit the Power Management Setting on Windows
- Navigate to the Device Manager.
- Double-click Universal Serial Bus controllers.
- Right-click USB Root Hub.
- Select Properties.
- Navigate to the Power Management tab.
- Uncheck the box next to Allow the computer to turn off this device to save power.
- Click OK.
- Repeat the same procedure for all USB Root Hub options.
Solution #5 – Download the Latest Garmin USB Driver Version for your PC
- Open any browser and go to https://www8.garmin.com/support/download_details.jsp?id=591.
- Look for the latest driver version.
- Click the Download button.
- After downloading it, install the driver file on your computer.
Do you have other methods that can fix the Garmin USB device connection not working issue? We would love to know what works! Please write us a comment below.