HomeFixesFix Google Drive File Stream Not Working on Windows 10 or Mac

Fix Google Drive File Stream Not Working on Windows 10 or Mac



Quick access to your files is crucial, especially if you have a lot of work to get done. Google Drive File Stream gives you easy and fast access to your cloud files straight from your computer. You can stream your documents and other content from My Drive and Team Drive without going through the online application and synchronization.

However, some users complained that their Google Drive File Stream is not working or syncing on their Windows 10 PC or Mac computer. Fortunately, there are solutions on how you can fix this common Google Drive problem. Continue reading below to find out how.

How to Fix Google Drive File Stream Not Working or Syncing on Windows 10 or Mac


There are different reasons why you are experiencing the Google Drive File Stream syncing error. But, no matter what the cause of the problem, here are some solutions that you can try to help you troubleshoot and finally solve the issue.

Solution #1 – Check Your Internet Connection

It may be a problem with your WiFi network connection. Make sure that your Internet is fast and reliable enough to sync your cloud-based files.

Wireless Router / Freepik.com
  • To troubleshoot your network, access the Settings menu of your computer.
  • Go to Network and Internet.
  • Under the Status, click Network troubleshooter.

If it does not work, you can try to connect with another network (if available) or use a VPN connection service.

Solution #2 – Disable Your Antivirus or Firewall

Add Program to Windows Firewall

Your antivirus application may block the Google Drive File Stream app. One way to resolve it is to disable the firewall or your antivirus app and try loading File Stream again. You may also try to add the Google Drive File Stream as an exception in your antivirus.

Note: Don’t forget to turn on your firewall or anti-virus once the issue is resolved.

Solution #3 – Turn Off Screen Share on Mac

  • First, quit the Google Drive File Stream.
  • Access System Preferences.
  • Click Sharing.
  • Look for the Screen Sharing checkbox. Uncheck it.

Solution #4 – Rename the DriveFS Folder

  • Open the Run dialog on your Windows 10 PC or click Go > Go to folder on Finder on your macOS computer.
    • Type %USERPROFILE%\AppData\Local\Google\ for Windows 10.
    • Type ~/Library/Application Support/Google for Mac.
  • Look for the DriveFS folder. Rename it.
  • Restart your computer.

Did you fix the Google Drive File Stream syncing error? Which method above worked for you? Do let us know in the comments below.


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