HomeWindowsFix HP My Display Has Stopped Working

Fix HP My Display Has Stopped Working



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Some users are getting an error with HP My Display Software. We have seen some of them complaining about the “HP My Display Has Stopped Working” error in forums.

If you are one of them, we have tried to compile several useful troubleshooting methods and fixes to help you fix this error.

What is HP My Display?

HP My Display is a utility tool that allows users to calibrate HP monitors. Monitor performance can be affected by several factors, including room lighting, graphics card and the computer itself. It is important to calibrate the monitor to accurately process video and images. This ensures that the colors of the images on the screen are close to each other or exactly the same as the printed images.

The app guides the user through the entire calibration process of the monitor, providing a step-by-step guide. Once installed, the program adds an icon to the taskbar. You can also start the program by right-clicking on an empty space on the desktop and selecting the program from the menu that appears.

HP My Display offers two calibration modes – Wizard and OSD (On-Screen-Display). The assistant mode provides the user with the calibration steps, and the OSD menu allows the user to make changes without performing all the steps. For more accurate calibration, we recommend using the setup wizard.

HP My Display Has Stopped Working

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How to Fix HP My Display Has Stopped Working

Uninstall HP My Display App

  1. On the keyboard, press and hold the Windows logo key, and then press R to display the Run field.
  2. Enter control and press Enter.
  3. Select Programs and Features, display them with large icons.
  4. Right-click on HP My Display to select Uninstall.
  5. Click Yes when prompted by User Account Control.

Install Latest Version of HP My Display

HP logo

Download the latest version of HP My Display to install it on your computer.

  1. Visit the official HP website.
  2. Click the Download Now button.
  3. Double-click the downloaded file and follow the on-screen instructions to install HP My Display on your computer.

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Update Graphics Card Driver


Driver updates for Windows 10 and many other devices, such as network adapters, monitors, printers and graphics cards, are downloaded and installed automatically through Windows Update. You may already have the latest drivers, but if you want to update or reinstall the driver manually, follow these steps:

  1. In the search box on the taskbar, enter the Device Manager and select Device Manager.
  2. Select a category to see the device names, then right-click (or hold down) the ones you want to update.
  3. Select Automatically check for driver updates.
  4. Select Update driver.
  5. If Windows doesn’t find a new driver, try to find it on the manufacturer’s website and follow its instructions.

Perform a System Restore


Did you install a Windows update before this error happened? If you think your HP My Display app malfunctioned after some Windows Update, then you can try using the System Restore tool to get back to the previous working version of your PC.

  1. Open the System Restore tool by typing System Restore in the search box.
  2. Click System Restore. Windows usually creates a restore point before upgrading, so it should display it in the list of restore points.
  3. If you click Next, you will see a list of restore points, select the one you had before the update.
  4. It will now ask you to confirm if you really want to reset Windows to its previous state. Please note that this is a very important step and should not be interrupted under any circumstances, such as in the event of a power failure. Create a plan to avoid bricking your PC.


We hope that you found a solution to this error and got back control of your HP computer or monitor. Let us know in the comments below.

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