HomeChromebookHow to Fix Microsoft Teams Not Working on Chromebook Device

How to Fix Microsoft Teams Not Working on Chromebook Device



Microsoft Teams is one way to maintain communications with other people at work or school remotely. Even when you are miles apart, it is easier to see and talk to each other and get organized via Microsoft Teams. You can download and install the supported Android app on your Chrome OS device or use the web browser version.

For Chromebook users, Microsoft Teams may sometimes have a problem. They notice that the app is not working when they try to open and use it. There are common slow, freezing, and lagging errors. Sometimes, there are issues with the buttons for screenshots and camera features not working or launching.

Keeping up with this scenario will only compromise work and important video meetings. If you want to resolve the error with your Microsoft Teams web app or website, check out the solutions below.

Credit: Microsoft

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How to Troubleshoot & Fix Microsoft Teams App or Website Not Working on Chromebook Chrome OS Device

Chromebook is a reliable device for a lot of users, especially for students. It is stable and easy to use. To continue using the MS Teams web app or website on your Chromebook device when you are confronted with a ChromeOS problem, follow each of the solutions below.

Solution #1 – Clear the Cache in your Chromebook

  • Launch the Settings menu in your Chromebook.
  • Go to Apps.
  • Select Manage your apps.
  • Look for Microsoft Teams.
  • Click More Settings and permission.
  • Select Storage.
  • Click Clear Storage.

Solution #2 – Reinstall Microsoft Teams Web App or Android App

Image credit: Google
  • Click the Launcher on your Chromebook device.
  • Select the Up arrow.
  • Look for Microsoft Teams and right-click on it.
  • Click Uninstall. You can also select Remove from Chrome.
  • Click Remove.
  • To reinstall Microsoft Teams, launch Google Play Store.
  • Look for Microsoft Teams and install the app.

Solution #3 – Use Microsoft Teams from Google Chrome Browser

If you continue to have problems with the Microsoft Teams app, you can switch to the web browser version of the platform. Launch Google Chrome browser and go to https://www.microsoft.com/en-ww/microsoft-teams/log-in. Login to your MS Teams account and access your tools.

Solution #4 – Update your Microsoft Teams App

  • Open the Google Play Store app.
  • On the upper left corner, click the three-lined icon.
  • Select Apps.
  • Look for Microsoft Teams and click Update if available.

Do you have other suggestions on how to troubleshoot and fix the Microsoft Teams issue on Chromebook devices? We would love to know more methods that will help other users fix their errors. You can share them with us in the comment section below.

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