Fix OneDrive Connectivity Error 0x8004de40 on Windows 10

Many people are using OneDrive for easy access when storing files on your Windows 10 computer. OneDrive is the cloud storage service from Microsoft. It allows you to save your documents on the cloud instead of your local storage and access them anywhere as long as you have Internet connection.

Unfortunately, launching OneDrive may sometimes lead you to errors such as the OneDrive error code 0x8004de40 on Windows 10 PC. You will see the message, “There was a problem connecting to OneDrive. Check your Internet connection, and then try again. (Error Code: 0x8004de40)


If this happens to you, there’s no need to worry! There may be issues blocking you from accessing your files on your OneDrive storage, but there are ways to troubleshoot the issue and finally fix them.

How to Fix OneDrive Error Code 0x8004de40 Problem Connecting on Windows 10

Check out the solutions below to learn how you can fix the OneDrive error code 0x8004de40 on your Windows 10 PC. Do the method one at a time and see if it solves the issue or not. Move on to the next method until you find a final solution to the error.

Solution #1 – Check Your Network Connection

It may be a problem with your WiFi Internet connection. Perform a speed test to see if you have a reliable home network connection. Check your modem and router if the cables are in place and connected. Also, check for any signals on your router, red lights are always a sign of a connectivity issue.

Solution #2 – Power Cycle Your Device

Credit: Andriikoval/Freepik
  • Shut down your computer.
  • Unplug your router and modem.
  • Wait for at least 1 minute before connecting them back to the Internet.
  • Turn on your computer and launch OneDrive.

Solution #3 – Change the Internet Properties

  • Launch the Run Dialog box.
  • Type inetcpl.cpl and hit OK.
  • Go to the Advanced tab.
  • Check the boxes beside the Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.
  • Click Apply.
  • Click OK.

Solution #4 – Reset Your OneDrive App

  • Open the Run Dialog box.
  • Type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and hit OK.
  • After resetting, relaunch OneDrive and check if the error is still there.

Solution #5 – Reset the Windows Socket

  • Open the Command Prompt with Admin access.
  • Type netsh winsock reset catalog and hit Enter.
  • Now, restart your computer and launch OneDrive.

Solution #6 – Modify Your PC LAN Settings

Windows Internet Properties LAN Setting
Image / Techdows
  • Go to the Internet Properties window. You can type inetcpl.cpl on the Run Dialog box to access it.
  • Go to the Connections tab.
  • Select LAN Settings.
  • Look for Automatically detect settings and check the box.
  • Look for Use a proxy server for your LAN and uncheck the box.
  • Click Apply.
  • Click OK.

What other methods have you tried to solve the error on OneDrive? You can share with us in the comment section down below.


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