Have you ever tried to log into your Steam account only to find that you can’t? If you’re stuck on the login screen because Steam Guard isn’t sending out the verification email, don’t worry—you’re not alone.
Fortunately, there are a few things you can try to get your account verified and start using Steam again. In this blog post, we will walk you through how to fix Steam not sending out verification emails. Follow the steps below, and you should be up and running in no time.
Why is Steam Guard Not Sending Out Verification Emails?
If you need help receiving a Steam Guard code, it’s likely because the email associated with your Steam account needs to be corrected or updated.
If you have verified that your email address is correct and are still not receiving Steam Guard codes, it’s possible that the codes are being sent to an old email address. If there is an old email address listed, you can remove it by clicking the “Remove” button next to it.
How to Fix Can’t Login Issue with Steam Guard Not Sending Verification Email
Check Your Email Account’s Spam Folder
To check this, simply open your email account and look for any messages from Steam. If you find one, be sure to mark it as “Not Spam” to ensure that future messages from Steam will go to your inbox.
Add Steam To Your Email Account’s Safe Sender List
To do this, simply locate the email from Steam that you’re not receiving and add the sender’s address to your email account’s safe sender list. The exact process will vary depending on which email service you’re using, but it should be a straightforward process.
Once you’ve added Steam to your safe sender list, you should start receiving verification emails from them without any issues. If you’re still not receiving emails, there may be another issue at play that we’ll address in the next section.
Verify your Steam Guard Mobile Authenticator
If you’re having trouble receiving a verification email from Steam Guard to sign in and verify your gaming account, there are a few steps you can take to try and fix the issue.
- First, check to make sure that you’re using the correct email address. If you’ve recently changed your email address, be sure to update it in your Steam account settings.
- If you’re still not receiving verification emails from Steam, try adding @steampowered.com to your contact list or whitelist in your email client. This will ensure that future messages from Steam are not marked as spam.
- Finally, if you’re still having trouble receiving verification emails from Steam, you can try using the Steam Guard Mobile Authenticator app. With this app, you can generate a code that will allow you to log into your account even if you don’t have access to your email.
Try Logging In From A Different Browser
If you’re having trouble logging into the Steam app or website, one thing you can try is logging in from a different browser. This can often help to clear up any issues that may be causing problems with your account.
If you’re still having trouble after trying this, be sure to check out our other troubleshooting articles for more help.
Delete Your Steam Cookie Files
If you’re having trouble receiving a Steam verification email, one potential fix is to delete your Steam cookie files. This will log you out of your account, so make sure to have your login information handy before proceeding.
To delete your Steam cookie files:
- Close the Steam client if it’s open.
- Press Windows+R on your keyboard to open the Run dialog box.
- Type %AppData% into the Run dialog box and press Enter.
- Double-click the Local folder, then double-click the Temp folder.
- Delete all of the files in this folder (you may need to select them all and press Shift+Delete).
- Restart your computer and launch Steam. You should now be able to receive verification emails from Steam without any issues.
Refresh Your DNS Cache
If you’re having trouble receiving a verification email from Steam, one potential fix is to refresh your DNS cache. This process will vary depending on your operating system, but here are some general instructions:
- Press the Windows key + R to open the Run dialog box.
- Type “cmd” into the box and press Enter. This will open the Command Prompt.
- Type “ipconfig /flushdns” into the Command Prompt and press Enter. You should see a message that says “Successfully flushed the DNS Resolver Cache.”
- Close the Command Prompt and try requesting a verification email from Steam again.
- Open the Terminal application. You can find this in the Utilities folder inside of the Applications folder.
- Type “sudo killall -HUP mDNSResponder” into the Terminal and press Enter. You will be prompted for your password; enter it and press Enter again.
- Close the Terminal and try requesting a verification email from Steam again
Temporarily Disable Your Firewall and Antivirus Software
If you’re having trouble receiving a Steam verification email, one possible solution is to temporarily disable your firewall and antivirus software. This will allow Steam to communicate with your email server without being blocked. Once you’ve received the verification email, you can re-enable your firewall and antivirus software.