HomeFixesHow to Fix "The Media Could Not Be Loaded" Error in Google...

How to Fix “The Media Could Not Be Loaded” Error in Google Chrome Browser

Author

Updated On

Reading Time

Are you experiencing issues with Google Chrome’s “The Media Could Not Be Loaded” error when loading images on your browser? You may be unable to access the media on your favourite websites due to this frustrating issue. Fortunately, you can fix this error and get your video or image media to load properly on Chrome web browser by following a few easy steps.

Let’s first examine the root of this web browser issue. When there is a problem with the website or the media file itself, the error message: The Media Could Not Be Loaded; frequently appears. This might be the result of a number of things, such as a slow internet connection, a server issue with the website, or a problem with the media file itself.

How-to-Fix-The-Media-Could-Not-Be-Loaded-Issue-when-Loading-Images-in-Google-Chrome-Browser
Photo credit: PhotoMIX Company/Pexels

How to Fix “The Media Could Not Be Loaded” Issue when Loading Images in Google Chrome Browser

The complete error message that might show on your computer or mobile device screen says: “The media could not be loaded, either because the server or network failed or because the format is not supported.” The problem might also surface on other popular web browsers such as Opera, Firefox, Microsoft Edge, or Brave.

The-media-could-not-be-loaded-either-because-the-server-or-network-failed-or-because-the-format-is-not-supported

To fix this error, the first thing you should do is try to reload the website page you’re accessing. This can often resolve the issue and allow the media to load properly. To do this, simply click the reload button in your browser (the circular arrow icon) or press the “F5” key on your keyboard.

Solution #1 – Clear Chrome Browser Cache Cookies Data

If this doesn’t work, you can also try clearing your browser’s cache and cookies. Over time, your browser can accumulate a lot of temporary files and browsing data that can cause problems with loading media. By clearing this data, you can often fix the “The Media Could Not Be Loaded” error and get your media to load properly.

  • To clear your cache and cookies in Google Chrome, click the three dots in the top-right corner of the browser and select “Settings.”
  • In the “Privacy and security” section, click “Clear browsing data.” 
  • From here, you can choose the time range and the types of data you want to clear.
  • Make sure to select both “Cookies and other site data” and “Cached images and files.”

Solution #2 – Update your Google Chrome Browser App to Latest Version

Another potential solution to the “The Media Could Not Be Loaded” error is to update your browser. Outdated browsers can sometimes have issues loading media, so it’s always a good idea to make sure you’re using the latest version of your browser.

  • To update Google Chrome, click the three dots in the top-right corner of the browser and select “Help,” then “About Google Chrome.”
  • This will open a new tab where you can check if there are any updates available.

If there are any pending upgrades, Chrome will automatically download and install them, and you’ll need to restart the browser to apply the update changes.

Solution #3 – Disable Chrome Browser Extensions Currently Installed

If you’re still having trouble with the “The Media Could Not Be Loaded” error, you can try disabling any extensions or plugins you have installed in your browser. These extensions can sometimes cause conflicts or interfere with the loading of media, so disabling them can often fix the error.

  • To disable extensions in Google Chrome, click the three dots in the top-right corner of the browser and select “More tools,” then “Extensions.”
  • This will open a new tab where you can see all the extensions you have installed.
  • To disable an extension, simply click the toggle switch next to it to turn it off.

If none of these solutions work for you, there may be a problem with the website or the media file itself. In this case, the best thing to do is to contact the website’s support team and let them know about the issue. They may be able to provide further assistance or troubleshooting steps to help you fix the “The Media Could Not Be Loaded” error.

In conclusion, the ‘The media could not be loaded’ browsing problem in Google Chrome can be annoying, but it can frequently be resolved by refreshing the page, deleting your cookies and cache, updating your browser, turning off extensions, or contacting the website’s support staff. These instructions will help you get your media to load correctly so you can continue to enjoy your favourite websites uninterrupted.

READ MORE ON:

Windows Dispatch is a website supported by its readers & community. Some pages may contain affiliate links which may allow us to earn a little money when you buy through them.

Eddie Mendoza Jr
Eddie Mendoza Jr
Eddie has a degree in Information Technology with a natural inclination towards troubleshooting devices. With more than 10 years of blogging experience in different niches, he has found it most satisfying when writing easy-to-follow guides and simplified articles related to computers, smart TVs, mobile devices and Internet-based services.

Further Readings

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Recent Articles

Trending