Millions of people across the world are using the social media platform WhatsApp for communication and file exchange. This messenger app is free to download on smartphones and you can get started sending messages, images, video, and audio right away.
However, despite being one of the best messenger apps right now, many users have reported that they were encountering issues when trying to download WhatsApp. Some of them claim that the download was unable to complete.
Top Solutions to Troubleshoot Download Failed The Download Was Unable to Complete Error Message on WhatsApp
If you’re getting the same error message, here are a few solutions you can try to fix the issue on WhatsApp.
Clear Your Device’s Cache
One of the most common reasons for incomplete WhatsApp downloads is that your device’s cache is already full. A cluttered cache might confuse the software, preventing the proper management of online media.
Don’t forget to clear and refresh your cache often to stop this error from occurring.
Confirm the App Permission on your Device
A download failed error may also occur if the WhatsApp app doesn’t have access to your phone’s storage, photos, or videos. Make sure you check the permissions for the app and grant them as needed.
If you’re an Android user, here’s how to check app permission:
- Open Settings.
- Click the Apps Option.
- Go to WhatsApp.
- Choose Permissions.
- Proceed to Storage.
- Select Allow.
For iPhone users, follow these steps:
- Click Settings.
- Choose Privacy & Security.
- Go to Photos.
- Select WhatsApp.
- Choose All Photos.
Check Your Network Connection
Downloads may often fail or stop completely if you have a poor or slow internet connection. Make sure your device where you’re trying to download WhatsApp is connected to the internet with a strong signal.
Ensure that Your Micro SD Card isn’t Set to Read-Only
Android users whose SD card has been set to Read-Only are only allowed to read the data but they can’t save, transfer or delete it. A read-only micro SD card limits the things you can do with the data on your device.
To eliminate the error when downloading WhatsApp, you can try to unlock the SD card. All you have to do is slide up the small lock on the side of the card. If it doesn’t work, your next best option is to format your SD card or buy a new one.
Update Your Device to its Latest Software Version
To ensure that your device is compatible with the latest version of WhatsApp, see to it that you update it to the most recent version available. Always check for updates to ensure that your device’s system and the WhatsApp app are well-suited for each other.
WhatsApp is currently one of the famous messaging apps that simplify sending messages and different forms of media. However, many people have reported that they can’t download the app or they encounter the “Download was unable to complete” error.
If you are one of those people facing the same issue, don’t hesitate to try the solutions above so you can start using and enjoying all the exciting features of WhatsApp right away.
