For many people, accessing their emails is done several times a day. Important work-related messages are not to be missed, not to mention private emails. However, if you are unable to sign in to your Microsoft Outlook app on PC or Mac due to an error, how then can you access your messages?
Recently, the error codes 49dvs and 4usqa have been bothering a lot of users for both Mac and Classic Outlook app on Windows. Instead of immediately opening their email accounts, they are blocked by the error messages, “Error Something went wrong. [4usqa] Troubleshooting details If you contact your administrator, send this info to them…” or “Error Something went wrong. [49dvs].”
How to Troubleshoot Error 49dvs or 4usqa when Signing in to Mac or Classic Outlook Windows App
Sign in issues are quite common in Outlook, but it does not mean that we simply stop and let it be. Oftentimes, we can do something to resolve the issue. Let’s try these workarounds below.
Basically, you can restart your Outlook app and sign in again. Perhaps, you have an unreliable Internet connection. You may need to verify your network signal and attain a stronger Internet speed.
In some instances, too much app cache causes the problem hence clearing the app is a huge help. Now, you may have forgotten to check for app updates. Installing the latest app version is a relief as well.
But, what does Microsoft have to say about the error? They have provided a workaround that can help in fixing the Outlook sign-in issue.
First, go to https://entra.microsoft.com/ and sign in to your account. Next, look for Information Protection or search 40775b29-2688-46b6-a3b5-b256bd04df9f. Select Microsoft Information Protection API.
On the page, locate Enabled for users to sign-in and select Yes. Click Save.
In Summary
That’s it! Hopefully the workaround from Microsoft can fix the Outlook error and let you get back to your email messages.
