The new Chromium-based Microsoft Edge is a robust browser and a great replacement to Internet Explorer. Microsoft is serious in building up the Edge browser by bringing regular updates to it that includes innovative functionalities and security features.
However, despite the frequent updates, Microsoft Edge users are still not immune to the cunning hands of scammers and hackers. A “Critical Error” pop-up has been plaguing the still-growing user base of Microsoft Edge.
The pop-up notification appears each time users launch their browsers and informs them that there was a threatening attempt to get access to their personal login and bank information. This is clearly a scam caused by an Adware that found its way into the user’s computer. It is urging the victims to call Microsoft at a particular toll-free number for immediate support.
This type of virus is usually embedded into an application that users downloaded from an unverified source. These are fake apps that appear to be original but contains all sorts of malicious codes.
Is “Critical Error” error message on Microsoft Edge browser harmful? This type of virus is usually not harmful unless you click on it.
How to Troubleshoot Security Issue & Fix Microsoft Edge Critical Error Pop-up Scam Message
Here are some steps to take if you find yourself getting the “Critical Error” pop-up security message on your Microsoft Edge web browser.
Install a Reliable Antivirus Software
Your first line of defense against any kind of virus or malware is a trusted and reliable anti-virus software. Knowing Windows’ reputation as the number one target for viruses especially on the Internet, an updated anti virus app is a must.
Popular options include Avast, AVG and MalwareBytes. Use these tools to thoroughly scan your system to find out which app you recently installed has been serving as the backdoor for trojans and malwares. You can also automatically remove infected apps and quarantine infected files for further investigation.
Remove Malicious Add-ons from Edge Browser
Malwares like adwares can get into your computer system by installing add-ons. If you recently installed an add-on to your Microsoft Edge browser, then it might have been riddled with adwares. It’s probably the best time to evaluate each of the add-ons you installed and remove those that you are not so sure about.
Here’s how to remove an add-on in Microsoft Edge:
- Launch Microsoft Edge browser click Settings and more icon (…).
- Locate and click Extensions.
- In the Extensions pane, look for the malicious add-ons.
- Right-click on the suspicious add-on and choose Uninstall.
Close Microsoft Edge Process using Task Manager
- Right-click on the taskbar and pick up Task Manager.
- Select Microsoft Edge and click the “End task” button.
- Launch Micorosft Edge again but don’t restore the last session.
By doing so, the “Critical Error” might no longer bother you.
Reset Microsoft Edge Browser Settings
This will be the last solution you will have to employ to fix Microsoft Edge critical error. Resetting Microsoft Edge settings will wipe out all your saved passwords, history, tabs, cache and cookies. So, prepare yourself before doing this method.
The steps are as follows.
- Search for Edge in the Start Menu and right-click Microsoft Edge’s icon.
- Click App settings and scroll down to the bottom and select the Reset option.
Once the Microsoft Edge is reset, you can verify if you still see the critical error pop-up.
Wrapping It Up
Fraudsters and scammers are always on the lookout for an opportunity to steal your information or trick you into giving it to them. Being careful and diligent will always pay off in this situation.
Always get your apps from reliable sources and inspect the add-ons you are trying to install. Lastly, nothing keep you more secure than installing a trustworthy anti-virus software and keeping it updated with the latest virus signatures.