HomeFixesFix Hardware Problems Were Detected Error on Windows Memory Diagnostic Tool

Fix Hardware Problems Were Detected Error on Windows Memory Diagnostic Tool



RECOMMENDED: Download this tool to help you safely fix common Windows errors & automatically optimize system performance

Sometimes, it helps to run a diagnostic scan to see whether problems are lying around in your Windows computer. To help you check if there are RAM issues on your Windows 10/11 PC, you can run the Windows Memory Diagnostic Tool.

However, what happens next if you receive the BSOD error with status message,

“Hardware problems were detected. To identify and repair these problems, you will need to contact the computer manufacturer. Although the test may appear inactive at times, it is still running. Please wait until testing is complete.”


When you see this error message after running the Windows Memory Diagnostic Tool, it means that there are issues with your computer hardware. It can occur on a laptop or desktop computer even those from well-known manufacturers such as Dell and HP.

How to Troubleshoot & Resolve Hardware Problems Were Detected Issue when using Windows Memory Diagnostic Tool

There are various possible causes of the hardware problems detected an issue on your Windows 10/11 PC. Fortunately, you can always troubleshoot it with several fixes we have indicated below.

Solution #1 – Run Windows Troubleshooter

  • Click the Start button.
  • Go to Settings.
  • Select Update & Security.
  • Click Troubleshoot.
  • Choose Hardware and Devices.
  • Click the Run the troubleshooter button.
  • After completing the scan process, click Apply this fix.
  • Restart your computer.

Solution #2 – Clear the CMOS using the Battery Method

Image credit: cebbi/Pixabay

There are different ways to clear the CMOS on your Windows 10/11 PC. Clearing the CMOS will reset your BIOS to its factory setting. While it will delete certain configurations or customizations in your computer, clearing the CMOS will also help fix hardware issues.

  • Power off your computer.
  • Unplug your computer from the power outlet if applicable.
  • You can press the Power button several times. It will help clear out any capacitors.
  • Now, turn your computer over and open the case or the battery panel where you can find the CMOS.
  • Look for your CMOS battery.
  • Carefully remove the battery. If you find a clip, make sure not to bend it.
  • After removing the battery, wait for a few minutes.
  • Now, place the CMOS battery back to its location.
  • Restart your computer.

Solution #3 – Undo Overclocking Settings on your BIOS

If you have tried to overclock some of the frequencies in your BIOS settings, it may be the reason why the Windows Memory Diagnostic tool detects hardware problems.

What you can do is navigate to your CMOS and BIOS settings. Look for frequencies that are on higher voltage settings than recommended by your system. You can set them back to their normal and safe default settings.

After resetting the frequencies in your BIOS, try performing the Windows Memory Diagnostic tool scan again.

Do you have other solutions that can help fix the hardware problems on Windows 10/11 PC? We would love to know more methods that will work so other users can benefit as well. You can share them with us in the comment section below.

STILL HAVING ISSUES? Try this tool to troubleshoot Windows errors and safely optimize system performance


More From

How to Cancel Microsoft Office 365 Subscription & Stop Recurring Payments

Productivity is integral in the success of any organization. That is why Microsoft gives your Microsoft 365, where you can access productivity apps to...

Fix: You don’t have any applicable devices linked to your Microsoft account

Are you trying to install a game or an app that you bought from the Microsoft Store and end up getting an error instead?...

Fix ERR_NAME_NOT_RESOLVED on Chrome and Brave browsers

Google Chrome often throws this common error called ERR_NAME_NOT_RESOLVED. This error happens when a user tries to open a website. There are a lot...

Fix Gmail & Outlook Email Signature Image Not Showing

Having a signature image on your Gmail or Outlook clients can make your email messages look more credible and professional. It also saves you...


Please enter your comment!
Please enter your name here

Recent Articles

Stay Connected