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How to Fix Instagram Not Sending Text or SMS Confirmation or Security Code Error



You’re locked out of your Instagram account, and the security code is nowhere in sight. These elusive codes are crucial for keeping your account secure.

We’ll guide you through the fixes for the Instagram account issue so you can get back to sharing those mouthwatering lunch pics in no time.

Photo credit: storyset/Freepik

Why Instagram Sends Security Codes

Instagram isn’t just sending you codes for the fun of it. These codes are a cornerstone of account verification. They’re the digital equivalent of asking for ID at the door of a club, making sure you’re really you.

Let’s get into two-factor authentication, or 2FA if you’re short on time. This is a double-check system for your security. When you log in, you’ll need your password and a unique code sent to your phone.

Why is this so important? Simple. It’s a way to keep the bad guys at bay. Even if someone manages to snag your password, they won’t get far without that code.

So, the next time you get a security code text, give yourself a pat on the back. You’re taking steps to keep your account safe, whether you realize it or not.

Common Reasons for Not Receiving Confirmation Codes on Instagram

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So you’re staring at your phone, waiting for that security code text from Instagram. Nothing. Nada. Zip. It’s frustrating, but you’re not alone. There are a few common culprits behind this radio silence.

One reason could be that your phone number in the app is outdated. Time flies, and if you’ve changed your number since you last updated your Instagram settings, you’re not going to get that text.

Another possibility is network issues. If you’re in an area with spotty service, that text might be floating around in the digital ether, trying to find its way to you.

Sometimes, it’s not you; it’s Instagram. Technical glitches on their end can prevent those codes from being sent. It’s like a blip in their system; unfortunately, you’re the one feeling the inconvenience.

And let’s not forget about phone settings. Some phones have security settings that block texts from numbers you haven’t contacted before. If that’s the case, your phone might treat Instagram like an unwelcome guest and not let its messages through.

  • Carrier Issues: Sometimes, the problem isn’t with you or Instagram but with your mobile carrier delaying or blocking the SMS.
  • Time Zone Mismatch: If your phone’s time zone settings are incorrect, it could interfere with the timely delivery of the security code.
  • VPN Use: If you’re using a VPN, Instagram might flag your login as suspicious, delaying or preventing the code from being sent.

Ways to Resolve Instagram Not Sending Text or SMS Confirmation or Security Code Error

Verify Personal Information on Instagram

Screenshot credit: Windows Dispatch

Incorrect personal information is a common reason for not receiving security codes. If your phone number is outdated or incorrect, Instagram’s texts will go to the digital equivalent of a dead-end street.

So, how do you make sure your info is up-to-date?

  • Open the Instagram app and head to your profile.
  • Tap on the three horizontal lines at the top right corner, then tap on ‘Settings.’
  • Go to ‘Security’ and then ‘Two-Factor Authentication.’
  • Here you can update your phone number.
  • After you’ve updated your number, Instagram will usually send a confirmation code to make sure it’s really you.
  • Enter the code, and you’re good to go.
  • Now, those security codes should find their way to you without any detours.

Remember, updating your personal information isn’t just good for receiving security codes. It’s a best practice for keeping your account secure in general. So make it a habit to review your settings every now and then.

Check Internet Connection

Your internet connection plays a crucial role in receiving Instagram security codes. If the connection is unstable or slow, those important texts might not make it to your phone.

  • A simple step to refresh your connection is to turn off your Wi-Fi and then turn it back on. This action often resolves minor connectivity issues.
  • If the problem persists, try disconnecting from your Wi-Fi network and reconnecting. You’ll need to input your Wi-Fi password again, so keep it handy.
  • Another option is to reboot your router. Unplug the device, wait about 30 seconds, and plug it back in. This can clear out minor glitches affecting your internet service.
  • When all else fails, switch to mobile data to receive the code. Just be mindful of your data usage, especially if you’re close to your monthly limit.

Checking your internet connection could be the key to finally receiving that elusive security code. It’s a step that’s easy to overlook but can make all the difference.

Update the Instagram App

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An outdated app can be a breeding ground for glitches, including those that prevent security codes from reaching you. Keeping your Instagram app up-to-date ensures that you’re benefiting from the latest security features and bug fixes.

  • If you’re an iPhone user, head to the App Store and tap on your profile icon.
  • Scroll down to find Instagram and hit ‘Update’ if it’s available.
  • For Android folks, open the Google Play Store, tap on the three horizontal lines.
  • Go to ‘My apps & games,’ and update Instagram from there.
  • Sometimes, the update option doesn’t show up. In that case, uninstall the app and then reinstall it.

This will automatically give you the latest version. Just make sure you remember your login details before you hit that uninstall button.

Check Instagram App Permissions

App permissions are essential for the smooth functioning of features like receiving security codes. If Instagram doesn’t have the permissions it needs, you might miss out on important notifications.

  • For Android users, you’ll want to go to ‘Settings,’ then ‘Apps,’ and find Instagram.
  • Once there, tap on ‘Permissions.’
  • Make sure that SMS, Telephone, and Storage are enabled.
  • If not, simply toggle the switch to grant access.
  • If you’re using an iPhone, the process is slightly different.
  • Open ‘Settings,’ scroll until you find Instagram, and tap it.
  • You’ll see a list of permissions like Photos, Camera, and Notifications. Make sure the relevant ones are activated.

Granting the correct permissions can significantly improve your Instagram experience, especially when you’re waiting for a security code to arrive. It’s a simple step, but one that’s often overlooked.

Use a VPN Service

Your IP address could be why you’re not receiving Instagram’s security codes. Some IP addresses get flagged and blocked, making it impossible for you to get that crucial text.

If you suspect your IP address is the culprit, a VPN can be your best friend.

  • For Android and iPhone users alike, download a reputable VPN app from your respective app store.
  • Once installed, open the app and connect to a server, effectively changing your IP address.
  • After you’ve switched your IP, try requesting the security code again.

A new IP address can often bypass the block, allowing those elusive security codes to finally reach you. It’s a workaround, but sometimes that’s what it takes to solve a stubborn issue.

Here is a list of some of the reliable VPN services you can use:

Log in to Instagram via Facebook

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Linking your Instagram to your Facebook account can be a real lifesaver. It offers an alternative way to log into Instagram, especially useful when security codes are missing in action.

  • To get this set up, head to your Instagram settings.
  • There you’ll find the ‘Account’ option, followed by ‘Linked Accounts.’
  • Choose Facebook and follow the on-screen instructions. A quick tip: Make sure you’re logged into the correct Facebook account before linking.
  • Once the accounts are linked, Facebook becomes another way to access Instagram.

This comes in handy if you’re having issues receiving security codes. Just remember, for the sake of security, keep those passwords strong and unique for both accounts.

Instagram’s security codes are unpredictable. When they vanish without warning, accounts are frustratingly inaccessible. Hopefully these fixes will work to get your account back, so you can return to enjoying Instagram again.



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