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How to Fix Microsoft Teams Sign In Error Code AADSTS7000112

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Microsoft Teams users often encounter the error code AADSTS7000112, a hurdle that can interrupt your workflow and communication. This error typically appears during sign-in attempts, preventing access to the platform’s features and tools.

It’s a common issue on Microsoft Teams that stems from various configuration or account-related problems, making it a frequent topic of troubleshooting discussions among users.

Understanding-the-Microsoft-Teams-Sign-In-Error-Code-AADSTS7000112
Image credit: Microsoft

Understanding the Microsoft Teams Application is Disabled Sign In Error Code AADSTS7000112

Stumbling upon error AADSTS7000112 in Microsoft Teams can be really frustrating. It usually pops up when you’re trying to sign in, leaving you unable to access your team chats, meetings, and files.

The error message might state:

“Sorry, but we’re having trouble signing you in. AADSTS7000112: Application is disabled.”

This error isn’t just a minor inconvenience; it hinders your ability to collaborate and stay connected with your colleagues.

The reasons behind this error are varied. It could be due to settings in your organization’s MS Teams configuration, issues with your user account, or problems related to the licensing of your Microsoft 365 suite.

Each of these factors plays a role in the smooth operation of Teams, and any misalignment can lead to this error message flashing on your screen.

How to Troubleshoot Account Issue and Fix Microsoft Teams Sign In Error Code AADSTS7000112

Method #1 – Checking License and Teams Service Status on Microsoft 365

To confirm if your Microsoft 365 license includes Teams:

  • Log into your Microsoft 365 admin center.
  • Navigate to the ‘Billing’ section, then select ‘Licenses’.
  • Look for your subscription details to see if Microsoft Teams is listed as part of your plan.

To check if Teams service is enabled in your organization:

  • Access the Microsoft 365 admin center with admin credentials.
  • Go to ‘Settings’, then choose ‘Org settings’.
  • Select ‘Microsoft Teams’ from the list of services.
  • Ensure the option for Teams is set to ‘On’ for your organization.

Method #2 – Enabling Teams in Office 365 Admin Center

Enabling-Teams-in-Office-365-Admin-Center
Image credit: Microsoft

IT administrators play a crucial role in managing Microsoft Teams for their organizations. The admin needs to dive into the Office 365 Admin Center to enable Teams for all users.

Here, under the ‘Org settings,’ there’s an option specifically for Microsoft Teams. Admins can activate Teams for the entire organization by selecting this, ensuring everyone has access.

Guest users often require a bit more attention. It’s important to remember that they need access, too. There’s a setting for guest access in the same section where Teams is activated for regular users.

This needs to be switched on to allow guests to participate in Teams. Ensuring this setting is correctly configured is key to maintaining a collaborative environment that includes everyone in your organization, not just those with full accounts.

Method #3 – Resolving Disabled Teams Application in Azure Active Directory

Sometimes, the root of the AADSTS7000112 error lies within Azure Active Directory, where the Teams application might be disabled. This setting directly impacts the ability of users to log into Teams.

To re-enable Teams in Azure Active Directory:

  • Sign in as a global admin to the Azure Active Directory Admin Center.
  • Navigate to ‘Enterprise applications’ in the left-hand menu.
  • Under ‘Manage’, select ‘All applications’.
  • Modify the ‘Application type’ filter to ‘Microsoft Applications’ and ‘Applications status’ to ‘Disabled’, then click ‘Apply’.
  • If Microsoft Teams appears in this list, click on it.
  • Under ‘Manage’, go to ‘Properties’.
  • Change the ‘Enabled for users to sign in?’ setting to ‘Yes’ and hit ‘Save’.

Using these steps, admins can ensure that the Teams application is active and accessible for users, thus resolving the AADSTS7000112 error.

Method #4 – Re-adding User Account and Assigning License on Microsoft Teams

Re-adding-User-Account-and-Assigning-License-on-Microsoft-Teams
Photo credit: Mika Baumeister/Unsplash

Every now and then, resolving the AADSTS7000112 error in Microsoft Teams might require removing and then re-adding a user account. This can sometimes reset any glitches or issues linked to the account. The process involves an administrator removing the user from Teams and then adding them back.

It’s crucial, however, not to stop there. Once the user is re-added, they need to have the correct license assigned to their account. This step is particularly important for guest users, as their access rights are often more limited than regular users.

Wrapping It Up

Microsoft Teams is an indispensable tool for businesses, streamlining communication and collaboration. Encountering errors like AADSTS7000112 is a shared experience among users, and it’s part of the digital workspace landscape.

When these issues pop up, there’s never a reason to flip your lid; with the right steps, they can be resolved smoothly, keeping your team connected and productive.

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Aileen G. M.
Aileen G. M.
A technology writer with a degree in Business Administration majoring in Marketing. Aileen loves creating helpful but simple guides for troubleshooting and fixing complex issues on today's gadgets and services.

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