Are you having trouble accessing Amazon Prime Video using your VPN server? Many users try to use a VPN connection when they stream content on Amazon Prime Video app or website. That way, they can bypass geo-restrictions and watch titles that are not available in their region or country.
There are a lot of reliable Virtual Private Network (VPN) services that you can use when streaming on your Amazon Prime Video account. However, there are times when you may encounter an HTTP proxy or unblocker error when watching movies and TV shows using a VPN.
Prime Video is simply not working and content playback is not an option. The sad thing is that customers who are not using a VPN, unblocker, or a proxy server on their devices are still being plagued by this particular HTTP problem on their accounts.
The Amazon Prime Video HTTP proxy issue will show the error message,
“Connection Type Invalid – Your device is connected to the internet using a VPN or proxy service. Please disable it and try again. for more help, go to primevideo.com/vpn. Error Code: 1044”
There are times when the server problem will display the error message,
“HTTP Proxy Not Supported – Your device’s Internet connection is using an HTTP proxy which prevents playing your video. Please close or disable any proxy programs and try again. Error 1042”
How to Fix Amazon Prime Video HTTP Proxy Error & Blocking Users Streaming with VPN Server
There are different reasons why your VPN service encounters an error when you are streaming on the Amazon Prime Video website or app. But, the good thing is that there are solutions that will also help you troubleshoot and fix the problem.
Check out some of our suggested several troubleshooting tips below.
Solution #1 – Try Switching to a Different VPN Server from Another Location
For instance, you may choose to connect to a different US server to bypass the HTTP error. Most VPN services offer various locations for servers so that you have more options where to connect when binge-watching your favorite TV series on Amazon Prime Video.
Solution #2 – Reconnect your VPN Server
Disconnect from your current VPN server first if you are connected to the server. Now, wait for a few moments before reconnecting and try relaunching Amazon Prime Video. Check if you can open and watch videos now.
Solution #3 – Power Cycle your Devices
- Exit the Amazon Prime Video app and turn off your streaming device.
- Unplug your WiFi Internet router.
- Wait for a few minutes before plugging them back in and connecting to the Internet.
- Now, turn on your smart TV, computer, or mobile device, and reconnect to your VPN server.
Solution #4 – Clear your Browser Cache
How to Clear Cache on Google Chrome
- Click the three-dotted icon on the top right corner.
- Select More tools.
- Click Clear browsing data.
- Set the Time Range to All Time.
- Check the boxes next to cookies, cache, and browsing history.
- Click Clear Data.
How to Clear Cache on Mozilla Firefox
- Navigate to Tools.
- Select Options or Preferences.
- Choose Privacy & Security.
- Go to Cookies and Site Data.
- Click Clear Data.
- Select Cookies and Cache.
- Click Clear.
Solution #5 – Update your VPN Service Client
There may be current updates with your VPN service client that you failed to install. Go to your device’s app store and look for your VPN app and download any available updates.
Solution #6 – Change to a More Reliable VPN Service Provider
If your current VPN is not working well for you, maybe it is time to look for another one. A free VPN service just won’t cut it. You can try other premium VPN tools and service providers that will give you your money’s worth in terms of service reliability, security, and speed.
Check out any of these providers below and sign up for an account. Most of these services offer a minimum of a 30-days money-back guarantee in case things don’t work well with you.
- Hotspot Shield
- Ivacy VPN
- Private Internet Access
What else did you do to resolve the Amazon Prime Video HTTP proxy error on your device? You can share your solutions with us in the comment section below.