NFC and cashless payments are all the rage these days, making things so much more convenient for people. As a result, many companies are dabbling in these digital wallet solutions, but the largest among them is Google.
Google Pay is a mobile payment and digital wallet platform, featuring a ton of useful features on top of the backing of the information behemoth itself.
Google Pay isn’t just an e-wallet however. In addition to making payments online, Google Pay also allows users to store loyalty cards and gift cards, and redeem them when making purchases.
The app also offers a variety of security features to protect users’ payment information, including the ability to lock their device remotely if it is lost or stolen. That doesn’t mean it’s flawless though, as many users have been reporting Google Pay issues with error codes OR-CCFC-01 or DF-RPC-01.
How to Troubleshoot and Fix Google Pay Error Code OR-CCFC-01 or DF-RPC-01
Google Pay OR-CCFC-01 and DF-RPC-01 errors are common errors that occur when making payment through Google Pay app.
The OR-CCFC-01 error indicates that the payment could not be completed due to a problem with the user’s credit card. DF-RPC-01 meanwhile shows up when there is a communication problem between the Google Pay app and the payment gateway.
Today, we’ve compiled several simple guides to help you troubleshoot these errors.
Check if Your Bank is Blocking Payments
Banks can sometimes attempt to block your payments if they suspect they’re fraudulent.
- To check this, you will need to contact your bank.
- Ask if there are any recorded blocked payments.
- If there are, ask the bank how you can fix this.
- Go through the necessary steps that the bank provides.
- Once you’re done, attempt to make a payment again.
Update Google Pay App to its Latest Software Version
Sometimes, all you need to do is update Google Pay.
- Search for Google Pay in your smartphone app store.
- Check to see if there are any updates available.
- If there’s an update available, install it.
- Wait for the update to finish installing.
- Relaunch Google Pay and attempt to sign-in.
Reinstall the Google Pay App
- Open your smartphone’s app store.
- Search for Google Pay.
- Uninstall the application.
- Once done, reinstall Google Pay again.
- After the installation is complete, try to sign in to Google Pay again.
- Test it out to see if the issue persists.
Remove and Re-add Payment Methods on Google Pay
If you are still experiencing OR-CCFC-01 or DF-RPC-01 errors in Google Pay, try removing and re-adding your payment methods.
- Open the Google Pay app.
- Tap on “Payment methods.”
- Select the payment method you want to remove and tap on “Remove.”
- Confirm that you want to remove the payment method.
- Once removed, tap on “Add payment method.”
- Follow the on-screen instructions to re-add the payment method.
Wrapping It Up
If these steps do not resolve the issue, you may need to contact Google Pay support for further assistance. It can be frustrating to deal with these issues when you’re just trying to pay for something, so it’s good to get it sorted as soon as possible.
We hope we managed to help you with your issue, and for more guides and fixes like this, stay tuned.
