HomeFixesHow to Fix Microsoft Teams Sign In Error Code 3399614475 or 80090311

How to Fix Microsoft Teams Sign In Error Code 3399614475 or 80090311



If you are experiencing issues with Microsoft Teams sign-in error 3399614475 or 80090311, there are several possible solutions that you can try.

Microsoft Teams error code 3399614475 gives you the error message, “Can you please sign in again? Sorry for any inconvenience.” If you encounter the error code 80090311 when signing into Microsoft Teams, you will see the error message, “Your Computer’s Trusted Platform Module Has Malfunctioned.”

Image credit: Microsoft

Methods to Resolve Microsoft Teams Sign In Error Code 3399614475 or 80090311

Here are some of the most effective solutions to fix this sign in error.

Clean Up Your Microsoft Teams App Cache

Your Teams cache might sometimes store corrupted or outdated data. This can meddle with your sign-in process.

To get around this, you might want to try clearing up your Teams cache. Here’s a little step-by-step guide for you:

  • Start by heading over to the Taskbar on Windows.
  • Keep an eye out for the small Microsoft Teams icon.
  • Right-click that icon and opt for Quit. This will tell Teams to come to a halt.
  • Next on the plan, cut and paste this location into the File Explorer: %appdata%\Microsoft\Teams. Clear it out by deleting all its contents.
  • A quick restart of your device is in order after that.
  • Have another go at signing into Teams.

Try Updating Your TPM Driver

If the sneaky Teams cache isn’t the problem, then an outdated TPM driver might be causing the headache.

To solve this issue, consider giving your TPM driver an update. Here’s how:

  • Start with pressing the Windows key + X and choosing Device Manager.
  • Once there, expand the category titled Security devices.
  • Your eye is searching for Trusted Platform Module, or TPM.
  • Right-click the TPM device and pick the option to Update driver.
  • Entrust the Search automatically for updated driver software option with finding the newest software.
  • Let it do its thing till complete and then perform a device restart.
  • Finally, make another attempt at signing into Teams.

These strategies should get you covered if you’re pulling your hair out over YouTube related videos and topics that refuse to load or play while you’re watching videos.

When All Else Fails – Contact Microsoft Customer Support

Photo credit: Yan Krukau/Pexels

In case you’ve tried every trick in the book and still can’t fix those pesky YouTube problems, reach out to Microsoft support for extra help. They’re just a call or email away. Use these methods:

  • Phone: Dial 1-800-642-7676 to talk to a helpful Microsoft representative.
  • Email: Drop a line to support@microsoft.com for advice.
  • Website: Visit support.microsoft.com and find even more info and FAQs.

Make sure you’ve got these important details on hand:

  • Any error codes received.
  • The device and operating system in use.
  • The issue’s date and time.

To sum it up, you don’t have to suffer through YouTube hiccups any longer. Try several possible solutions, like clearing your Teams cache or updating your TPM driver.

If those don’t work, turn to Microsoft support for a helping hand. By tackling these steps, you’ll overcome Microsoft Teams sign-in errors like 3399614475 or 80090311. If you have any questions or suggestions, please don’t hesitate to let us know!



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