Google Pay is a digital wallet and payment system developed by tech giant, Google. It allows users to store their credit and debit cards, as well as loyalty cards, gift cards and bank account details, in the app for easy access and use. Google Pay also enables users to send and receive money from friends and family, pay bills, and make purchases in stores and online.
Users can access Google Pay on their smartphones, tablets, or computers, and it is available on both Android and iOS platforms. Through mass adoption, GooglePay has become one of the most common cashless payment methods, being accepted at almost every store.
But, sometimes Google Pay can decline payments, even though card payments are still accepted or working without a problem. How can you fix this issue?
How to Troubleshoot Digital Payment or Bank Issue & Fix Google Pay Declined but Card Payment Works/Accepted
If your Google Pay transaction is declined but your card payment works, there are a few things you can try to fix the issue. Generally, the fixes are quite simple, not requiring much in the way of technical know-how.
To make things simpler for you however, we’ve compiled a list of different fixes you can try, all as simple guides down below. So, if you’re ready to fix things, let’s get right into it.
Check Your Google Pay Balance
- If your Google Pay balance isn’t sufficient, then the payment will fail.
- Check your Google Pay balance to see if it’s sufficient.
- If it isn’t, top up your Google Pay balance.
- When it’s topped up, attempt to make a payment again.
- Always ensure your Google Pay balance is sufficiently reloaded before making a payment.
Make Sure Your Credit Card Details Are Correct
- Double check your card details to make sure there’s nothing incorrect.
- Open your Google Pay app.
- Check your payment methods.
- Select your cards.
- Go through all of the details.
- Save any changes.
- Attempt to make a payment again.
Check if Your Bank is Blocking Payments using Google Pay
- Banks can sometimes attempt to block your payments if they suspect they’re fraudulent.
- To check this, you will need to contact your bank.
- Ask if there are any recorded blocked payments.
- If there are, ask the bank how you can fix this.
- Go through the necessary steps that the bank provides.
- Once you’re done, attempt to make a payment again.
With this, you should find things back in working condition once again. If issues keep popping up however, you may need to contact Google themselves for help. We hope we managed to help you solve this issue, and for more helpful tips and guides like this, stay tuned!
