Getting an error when adding your payment information or paying for a purchase on Google Play is truly disappointing. Not only can you not proceed with the transaction, it also creates confusion why you are unable to complete the payment.
Is there something wrong with your payment method? How about your Google Pay account? Error codes may be common, but they are not a pleasant sight on the screen.
Take for example error code OR-PFGVEM-57 or OR_FGVEM_17. These issues appear when you are trying to pay for your Google Play purchases through PayPal, GCash, credit card or bank account. But, whatever the possible reasons are, there are also solutions that can help you.
The error messages that you might encounter varies from time to time depending on the payment source. These are some of the common ones that appear:
“GCash declined your payment. Check your GCash account or select a different payment method. Learn more. [OR-PFGVEM-57]”
“Can’t complete your purchase. Please contact ‘provider’ for more info, or choose a different payment method. [OR-PFGVEM-17]”
What to Do to Resolve OR-PFGVEM-57 or OR_FGVEM_17 when Google Payment is Declined
Some of the potential causes of Google Play error codes include wrong information, issues with the payment method and insufficient balance.
Always check if you have enough balance on your preferred payment method. If not, better to load it up with enough balance to make the payment.
Verify your account information. Maybe there is an error with the card number or your personal info such as your address. Double check these data to make sure.
Are your cards expired already? It may be the reason why you are unable to push through with the transaction.
Clearing the Google Play Store cache always helps. It will delete previous information that may be causing the error on your current payment.
Contact your bank. Perhaps there are problems with your account that you are not aware of.
Wrapping Up
There are different ways to resolve the Google payment issue. But, if all else fails, try using a different payment method instead.
