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Fix Roku Error Code 009, 018 or 016: Can’t Connect to WiFi Network



Streaming movies and TV shows on Roku gives you an enjoyable experience. But sometimes, some issues block our way from watching content properly. For instance, when you try to start your Roku TV or streaming player, you see the error code 009, 018 or 016.

What is common among these mentioned Roku errors is that they share the same issue. If you encounter any of them, it simply means that your Roku device is getting slower connection or cannot connect to your home Internet network.


It may be due to an issue with your WiFi Internet Service Provider giving you unstable bandwidth connection. You may also have problems with your local network, router or probably some caching issues too. Or you may have entered a wrong username and password for your Wi-Fi network. But, like any other streaming errors, there are ways on how you can troubleshoot and fix them.

How to Fix Roku Error Code 009, 018 or 016: Unable to Connect to Home Network


There are several methods you can do to fix Roku error code 009, 018 or 016. Continue reading below to find out which one will work for you.

Method #1 – Check Your WiFi Internet Connection Speed

Perform a speed test to know the strength of your WiFi Internet connection. Try improving your network signal by elevating your router or placing it close to your Roku TV or streaming device. You may also try to bypass the router and connect your TV directly to your modem. If your Internet speed is weak, contact your provider.

Method #2 – Power Cycle Your Device

Power cycling your device will help refresh your Internet connection.

  • Turn off your Roku TV.
  • Unplug both your router and modem.
  • Wait for at least one minute.
  • Now, plug back in your router and modem.
  • Once connected to the Internet, turn on your Roku TV or Roku streamer and try again.


Method #3 – Reset Network Settings

  • Open the Settings menu of your Roku TV or Roku streaming player.
  • Select System and go to System Restart.
  • Click Network Connection Reset.
  • Reset your network. Your Roku TV will reboot.
  • After restarting, navigate to the Settings menu.
  • Select Network Option and go to WiFi.
  • Click your WiFi connection and set it as Home Network Option.
  • Select Automatic Options.
  • Enter your WiFi password.

Method #4 – Clear Roku Cache

TCL Roku TV (Credit: TCL USA)
  • To do this step, you will need to go back to the Home screen of your Roku TV or Roku streaming device. Follow the steps below using your Roku remote.
  • Press the Home button five times.
  • Up button once.
  • Rewind button two times.
  • Fast Forward button two times.
  • Wait for the process of clearing the cache to finish. After 30 seconds, it will restart your Roku TV.

What other solutions helped you fix these network errors when streaming on Roku? You can share what worked for you in the comments section below.



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