Snapchat, with its unique disappearing picture function and fun filters, has made a mark in the digital world. However, users often encounter an issue on Snapchat where the camera screen goes black.
Let’s explore efficient solutions for this Snapchat problem on both Android and iPhone devices.
Tips to Resolve Snapchat Black Screen with Text Error on iPhone
Several solutions can resolve the Snapchat black screen error on the iPhone.
Reboot your iPhone Mobile Device
Restarting your device might also solve the Snapchat error:
- Hold the lower volume button or side button until the sliding option appears.
- Drag the slider and wait for the device to shut off.
- To turn the device back on, press and hold the side button.
Clear Snapchat App Cache and Data
Sometimes, residual data causes snags. Here’s how to remove it:
- Open Snapchat.
- Tap the icon in the profile screen, and this will take you to settings.
- Swipe down and select “Clear Cache.”
- Choose the type of cache you want to clear and select “Clear.”
Check iPhone Camera Permission
Your Snapchat black screen problem might arise due to camera permissions. Follow these steps to change it:
- Open the settings menu.
- Scroll down and select Snapchat.
- Enable the Camera option, which should appear green.
- Launch your Snapchat app, and you should be able to use the camera.
Update the Snapchat App
A Snapchat black screen error might arise due to an outdated app. You can resolve it by updating the application via the App Store.
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Troubleshooting Snapchat Black Screen with Text Error on Android
There are various solutions to fix the Snapchat black screen on Android.
Restart Your Android Phone
Restarting your device can also fix the issue. Hold the power button, then select Power off or Restart from the menu that appears.
Switch to a Different Wi-Fi Connection
If the error persists, try switching your Wi-Fi connection:
- Go to settings, then Wi-Fi.
- A list of Wi-Fi options will appear. Select the wished one.
- Enter the password to authenticate.
- The issue should be resolved once you connect to the new wireless connection.
Grant Camera Permission on your Android Mobile Device
Make sure Snapchat has access to your camera:
- Open the settings menu.
- Search for Apps or Apps & Notifications.
- Look for Snapchat in the list and select permissions.
- Under Snapchat, select Camera and grant access.
- Toggle the option until it becomes active.
Uninstall and Reinstall Snapchat App
Another fix for the Snapchat black screen is to uninstall and reinstall the application via the Google Play Store.
Perform a Factory Reset on your Android Device
If the Snapchat black screen issue persists, a complete reset might be the last resort. But note that not backing up your data could result in loss of contacts and messages. To perform a factory reset, follow these steps:
- Go to Settings, select Backup, and reset.
- Choose Factory Data Reset.
- Authenticate by entering your email password.
- Tap Reset Phone.
Predictably, the Snapchat black screen with text issue should go away after implementing these fixes. Remember to always back up and update your applications regularly to prevent similar glitches.
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