HomeFixesHow to Fix Zoom DNS Server Records Misconfigured Connection Issues

How to Fix Zoom DNS Server Records Misconfigured Connection Issues



If you’ve experienced connectivity issues while using Zoom due to DNS server records misconfigurations, this guide is here to help you troubleshoot and fix the problem effectively. DNS (Domain Name System) setting misconfigurations can disrupt your online meetings, but with the right steps, you can get back to seamless video conferencing.

Why Does It Happen? 

DNS misconfigured connection issues in Zoom can occur due to incorrect DNS settings, outdated DNS cache, or issues with your internet service provider (ISP). These problems can disrupt Zoom’s ability to connect to its servers and result in connectivity problems during online meetings and calls.

Troubleshooting and Fixing Issues with Zoom DNS Server Records Misconfigured and Other Connection Glitches

Image credit: Freepik

1. Check Your Internet Connection

Before diving into complex fixes, ensure your internet connection is stable. Sometimes, a poor connection can mimic DNS-related issues. Restart your router and check your internet speed to rule out this possibility.

2. Restart Zoom

Simple but effective. Close Zoom and relaunch the application. Software glitches can often be resolved with a straightforward restart.

3. Verify Zoom Server Status

Before troubleshooting DNS issues, check the status of Zoom servers. Any ongoing server problems could be the cause of your connectivity woes. Monitor the Zoom website or their Twitter updates for information on server status.

4. Change DNS Settings on Your Device

If you suspect DNS issues, consider changing your device’s DNS settings to a more reliable option. Google’s DNS ( and or Cloudflare’s DNS ( are popular choices. To make the change:

  • Windows – Access Network & Internet settings, select change adapter options, and edit your connection properties.
  • Mac – Go to System Preferences, then Network, and adjust your DNS settings for your active connection.

5. Flush DNS Cache

An outdated or corrupted DNS cache can lead to issues. Clear your DNS cache using the following methods:

  • Windows – Open a command prompt and enter “ipconfig /flushdns.”
  • Mac – Use “sudo killall -HUP mDNSResponder.”

6. Disable IPv6

IPv6 can sometimes conflict with Zoom. Temporarily disable IPv6 by navigating to your network settings and deselecting the IPv6 option if it’s enabled.

7. Update Zoom

Ensure you’re using the most recent version of Zoom. Outdated applications may encounter compatibility issues that affect connectivity.

8. Firewall and Antivirus Check

Your security software can occasionally block Zoom. Temporarily disable your firewall or antivirus software to see if it resolves the issue. Remember to enable them after troubleshooting.

9. Reboot Your Device

A straightforward system reboot can often resolve issues that are difficult to pinpoint. Give your computer a fresh start and test Zoom connectivity again.

10. Consult Your ISP

If all else fails, reach out to your internet service provider. Some DNS-related issues may be at the network level, and your ISP may be able to assist in diagnosing and resolving the problem.

With these methods at your disposal, you’ll be equipped to tackle Zoom DNS misconfigured connection issues professionally and efficiently. So go ahead, schedule those meetings, and return to productive and seamless virtual communication.



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