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Fix: Your Device Isn’t Compatible with This Version Issue on Android Phone



When you discover a new and interesting app to add to your Android device, the next thing you do is to head to Google Play Store and install the app. Everything is a breeze, and the possibilities are unlimited, except for your storage space.

But then, you suddenly encounter the error message, “Your device isn’t compatible with this version” when you try to download the app or game. Now, you are stuck with the compatibility problem of not being able to install the app on your Android phone or tablet.


If you face this kind of issue on your Android device, there is a great chance that you have not installed the latest firmware on your mobile phone. In some cases, the app is not compatible with an Android OS you are currently using, or there is a problem with your Google Play Store cache data.

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How to Troubleshoot & Fix “Your Device Isn’t Compatible with This Version” Error Message on Android Device

Fortunately, you can try to resolve the incompatible app error on your Android device by following some of the solutions below.

Solution #1 – Try Redownloading the App

If you encounter the error message, try to install the app again and see if it works. Sometimes, doing it the second time will help fix the problem.

Solution #2 – Clear Google Play Store Cache

Credit: Windows Dispatch
  • Open the Settings menu of your Android device.
  • Go to Apps.
  • Select Apps.
  • Look for Google Play Store.
  • Select Storage.
  • Tap Clear Cache.
  • Tap Clear Data.

Solution #3 – Update your Android Phone or Tablet’s OS to the Latest Version

Screenshot credit: Windows Dispatch
  • Navigate to the Settings menu of your Android device.
  • Select System.
  • Go to System updates.
  • If there is an available update, install it.
  • Restart your Android device.

Solution #4 – Uninstall Any Recent Google Play Store Updates

Screenshot credit: Windows Dispatch
  • Open the Settings menu of your Android device.
  • Go to Apps.
  • Select Apps.
  • Search for Google Play Store.
  • On the upper right corner, tap the three-dotted icon.
  • Select Uninstall updates. 

Solution #5 – Sideload the App

If it is incompatible with your Android device, you may not be able to install the app via Google Play Store due to the compatibility checks done when you download it.

However, you can sideload the app using third-party apps like ES File Explorer, Yalp, or APK Pure. First, install these apps on your Android device. Then, look for the APK file of the incompatible app and install it using the third-party APK app. Just be on the lookout for malware-infected APKs as they are very common when getting them from 3rd party providers.

At some point, you will need to allow your phone to install unknown apps. To successfully sideload the app, allow the download of unknown apps from other sources.

What else did you do to fix the device compatibility error message when downloading apps on your Android device? We would love to know more solutions that work. You can share them with us in the comment section below.

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