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Fix Data Transfer on iPhone 15, 15 Pro or 15 Pro Max Constantly Cancelled or Failed Issue



We’ve all been there – the excitement of unboxing a brand-new iPhone 15, 15 Pro, or 15 Pro Max device, only to be met with frustration as the data transfer from your old phone constantly gets canceled or fails. It can be a real headache, especially if you’re eager to start using your new device. But fear not, as we’re here to guide you through the process of resolving this common issue with empathy and understanding.

The Solution: Update Your iPhone 15 Pro to the Newest iOS Version 

Photo credit: Azamat E/Unsplash

One of the most effective solutions to this data transfer problem is surprisingly simple. Before you attempt to transfer your data from your old phone to your shiny new iPhone 15 Pro, make sure you have updated your new device to the new iOS version. This straightforward fix addresses a known issue that can cause data transfers to be interrupted or to fail altogether.

Here’s a step-by-step guide to help you through the process:

1. Connect to a Wi-Fi Network

First, ensure your iPhone 15 Pro is connected to a stable Wi-Fi network. This is important as iOS updates can be quite large and require a reliable internet connection.

2. Check Battery Life

Make sure your device has enough battery life to complete the update. If your battery is running low, consider charging it or connecting it to a power source.

3. Go to Settings

Open the ‘Settings’ app on your iPhone 15 Pro. You can usually find this on your home screen.

4. Select General

Scroll down in the Settings menu and select ‘General.’ This is where you’ll find the ‘Software Update’ option.

5. Software Update

Tap ‘Software Update.’ Your device will check for available updates. If a new iOS version is available, it will appear as an option for you to download and install.

6. Download and Install

If the update is available, tap ‘Download and Install.’ You may need to enter your device passcode if prompted.

7. Wait Patiently

The update will download, and your device will automatically install it. This may take some time, so be patient and do not interrupt the process.

8. Complete Setup

After the update is installed, follow the on-screen instructions to complete the setup process. This will include signing in with your Apple ID and configuring your device preferences.

Once you’ve successfully updated your iPhone 15 Pro, you should be ready to attempt your data transfer from your old phone. The chances of your transfer being canceled or failing will be significantly reduced, ensuring a smoother transition to your new device.

Why This Update Matters

The reason why updating your iPhone 15 Pro is crucial for resolving the data transfer issue is that software updates often include bug fixes and improvements. In this case, new iOS updates contain fixes that address the transfer problem specifically. Apple’s engineers work tirelessly to identify and resolve issues like this, and updating your device ensures that you benefit from their efforts.

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