There are times when you encounter errors while browsing the web using your Google Chrome or Mozilla Firefox browser on Windows 10 computer. The same problem happens to a lot of people and can be due to a number of different reasons. You may sometimes encounter the error message Err_Internet_Disconnected and be left with no internet connection.
This very same error can also happen on a Mac computer and mobile devices running Android and iOS (iPhone). But, let’s check how to repair the network issue and deal with it on Windows 10/11 PC.
How to Troubleshoot & Fix ERR_INTERNET_DISCONNECTED Google Chrome or Firefox Browser Error on Windows 10 PC
If you experience an ERR_INTERNET_DISCONNECTED network connection error code on your Google Chrome or Mozilla Firefox browsers, there are several ways and solutions that you can do to troubleshoot and fix the issue on PC. Let’s examine each of the methods below.
Solution #1 – Check your Internet Connection
One of the main reasons for the “Err Internet Disconnected” problem is the lost WiFI Internet network signal. You may try to check if your Internet has an active network connection or not. Sometimes, this may not be on your end but can be an issue with your Internet Service Provider (ISP).
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Try accessing your Google Chrome or Mozilla Firefox browser using a different device if you can connect to the Internet. You can also perform a speed test to check your WiFi network signal strength.
Solution #2 – Power Cycle your PC and Router Devices
- Exit your Chrome or Firefox browser.
- Turn off your Windows 10 PC.Â
- Unplug your router and modem.
- Wait for at least 1 minute before plugging them back in.
- Connect to the Internet and turn on your Windows 10 PC.
- Now, relaunch your Chrome or Firefox browser and check if the error is still there.
Solution #3 – Clear your Chrome or Firefox Browser Cache
Clearing Cache on Google Chrome
- On your Chrome browser, click the three-dotted icon.
- Select More tools.
- Click Clear browsing data.
- Set the Time Range to All Time.
- Check the boxes next to Cookies and other site data and Cached images and files.
- Click Clear Data.
Clearing Cache on Mozilla Firefox
- To clear the cache on your Firefox browser, click Firefox.
- Select Preferences.
- Go to Privacy & Security.
- Look for the Cookies and Site Data section.
- Click Clear Data.
- Check the box next to Cached Web Content.
- Click Clear.
Solution #4 – Temporarily Disable Windows Defender or Antivirus
- Click the Start button.
- Go to Settings.
- Select Update & Security.
- Click Windows Security.
- Choose Firewall & network protection.
- Select your network.
- Go to Microsoft Defender Firewall.
- Toggle it to Off.
Solution #5 – Flush your DNS Settings
- Click the Start button.
- Select Command Prompt (Admin)
- Run the following commands:
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
Solution #6 – Disable Chrome Extensions or Firefox Add-ons
Disabling Extensions & Add-ons on Google Chrome
- On your Chrome browser, click the three-dotted icon.
- Select More tools.
- Click Extensions.
- Look for a possible problematic extension and toggle the switch to disable it.
Disabling Extensions & Add-ons on Mozilla Firefox
- For the Firefox browser, click the Menu icon.
- Select Add-ons and Themes.
- Go to Extensions.
Now, look for the possible problematic extension. Toggle the switch to disable it.
Do you have any other methods that can fix the Err_Internet_Disconnected WiFI network connection issue on Chrome or Firefox browser? You can share them with us in the comment section below.
