ChatGPT is a marvel. In recent memory, there hasn’t been a tool that successfully captivated millions of internet users within a short span of time. This AI is set to revolutionize a bunch of industries, and shoot to the top of everyone’s bookmarks.
With all its cool features, there are still some odds and ends that will need tuning before it can earn a revered status. For one, it comes with a fair share of errors that seemingly pop up out of nowhere on your browser.
In this guide, we’ll highlight the “ERR TOO MANY REDIRECTS” (Err_too_many_redirects) error message in ChatGPT website. Look closely and follow the steps.
How to Fix ChatGPT “Err_too_many_redirects” Issue on Chrome & Other Web Browsers
The error is a general error message that can be triggered by a slew of instances and issues. Sometimes, it’s caused by the OpenAI and ChatGPT servers, other times, your Chrome, Firefox, Microsoft Edge or other web browser may be the culprit. That’s why getting rid of this error simply requires some quick troubleshooting by refreshes and a bit of patience.
The complete error message that goes along with this server problem on your browser might state: “This page is not working. openai.com redirected too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS”
Clear your browser’s cache
A routine step for anyone encountering an error while running a browser program. This fix is cliché for a good reason as it works like a charm.
- Go to the top-right of your browser and select the three vertical dots
- Click on More Tools and select Clear browsing data
- From here, navigate to Cookies and other site data
- Clear data
Log out and log in to the ChatGPT service
An important thing to note about ChatGPT is that it often expires your session if you haven’t been on the window in a while. Once you attempt to initiate a prompt, the error message appears. This fix will address that.
- Go to the top-left of the ChatGPT page and click on Log out
- Log in with your information and try using it
Switch to a different browser
While it seems unlikely, it’s entirely possible for ChatGPT to encounter the redirect error due to a problem with your browser. If you’ve got an alternative installed, it wouldn’t hurt to try it out. Some suggestions include Firefox, Brave, OperaGX and Microsoft Edge.
Opening it on your mobile device if you’re on a desktop is also not a bad idea.
Check the status of OpenAI server
As the parent organization behind ChatGPT, OpenAI has a resource available for anyone using their services to check if everything is operational.
- Go to this link and take a look at the information available
- If the bar is green, the service is fully operational
- Any orange or red bars indicate the moments where an outage might have taken place
- If the newest bar on the right is red or orange, wait for a few hours before attempting to use ChatGPT
ChatGPT is still a work in progress, so it’s not exactly unnatural to come across an error once in a while. Thankfully, this one is pretty easy to fix. Be sure to try any of the solutions available, and avoid repeating them within a short span of time if they don’t work instantly.