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How to Fix Magic Keyboard Not Working on iPad Pro or iPad Air Error



Apple’s Magic Keyboard is an ultra-premium wireless keyboard that fits Apple’s brushed aluminum with a white accent aesthetic and delivers an excellent typing experience thanks to its chiclet-style butterfly switches, similar to those found in the Macbook. These keyboards are also compatible with a wide range of Apple products, often pair seamlessly, and can be used with any recent iteration of a device such as iPhones, iPads, or Mac products.

Since the keyboard is a Bluetooth-enabled keyboard, connecting these devices is usually relatively easy and does not have any issues in doing so however occasionally, some issues can occur that will not allow you to connect your Magic Keyboard to your devices.

Top Fixes to Troubleshoot Magic Keyboard Not Connecting/Working on iPad Pro or iPad Air

Photo credit: Daniel Romero/Unsplash

One common issue of the Magic Keyboard that users find is that it does not connect to their iPad Pro or iPad Air. This can sometimes be a relatively easy fix but still can cause issues and annoyance to users who are unsure why it is happening. This guide will provide some troubleshooting advice on how to solve the issue, should you ever find yourself needing to do so.

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Solution #1- Update your iPad OS to its Latest Version

One often simple fix is to simply update the OS that your iPad device is running, as connectivity issues sometimes accidentally occur with specific iPad models and Magic Keyboard models however, Apple is usually quick to fix these issues. To update your iPad, follow the instructions below.

  1. Open the Settings app on your iPad.
  2. Go to General > Software Update (if you don’t see a software update notification).
  3. Update your iPad.

This can usually resolve the issue, but if it doesn’t, follow on to the next step.

Solution #2 – Ensure that your iPad is properly Connected and Paired via Bluetooth

Another troubleshooting method for this issue is to ensure that the iPad has Bluetooth enabled and that you are able to find the Magic Keyboard on the Bluetooth Menu.

  • Open the Settings app on your iPad.
  • Open the Bluetooth settings menu.
  • Unpair the Magic Keyboard if you have already paired it.
  • Select scan for new Bluetooth devices.
  • Find the Magic Keyboard and try to connect to it.

Usually, this will solve the issue, as sometimes your devices incorrectly pair with each other. However, if it doesn’t, follow on to the next troubleshooting method.

Solution #3 – Do a Hard Reset on your iPad Device

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Another possible reason for the issue to occur is if there is a cached issue in the iPad’s RAM. To wipe the RAM, or Rapid Access Memory, you will need to perform a Hard Reset on your iPad, which involves turning it off completely. To do this, follow the steps below.

  1. Hold down the power button on your iPad.
  2. When the power menu appears, click shut down.
  3. It is important to click shut down and not restart, as restarting sometimes saves the RAM and cache.
  4. Once your device has turned back on, try to connect to the Magic Keyboard again using Bluetooth and see if the issue is resolved.

Hopefully, one of these troubleshooting methods will have solved your issue so that you can now use your Magic Keyboard on your iPad Air or iPad Pro.

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