Were you about to buy an app, game, or subscription on the Google Play Store but got hit with a mysterious OR-DFGT-02 error? How annoying!
Don’t let obscure codes stop you from accessing Google Play’s awesome digital content. In this guide, I’ll walk you through the top fixes and troubleshooting steps to beat Google Play error code OR-DFGT-02. Let’s do this!
What Actually Happens on Google Play Store Payment Error Code OR-DFGT-02
Before we start troubleshooting, let’s quickly decode what OR-DFGT-02 means.
The “OR” indicates this is an error related to the Ordering and Receipts system for payments in the Play Store.
The “DFGT” refers to issues processing your Default Google Transaction method, usually a credit/debit card or other payment source.
And the “02” signifies a specific payment authorization failure with your transaction method.
Best Tips to Troubleshoot Google Play Store Payment Error Code OR-DFGT-02
Now let’s get into the fixes!
Solution #1 – Double Check Your Play Store Payment Method
First things first – open up the Play Store app and make sure your default payment method is valid.
Navigate to Menu > Payments and subscriptions. Your default payment should be listed at the top.
Tap on it and confirm:
- The card/payment details are correct
- The card hasn’t expired
- There are sufficient funds available
If your payment details are outdated or the account lacks funds, update the details or change to a valid payment method. Then retry your purchase.
Solution #2 – Update Your Payment Details
While in your Google account settings, go ahead and update your overall payment details. This covers you more broadly.
On your Android device:
- Launch the Play Store and tap Menu > Account
- Tap Payment methods under “User controls”
- Select your default payment and make sure all the details are current
- Edit anything outdated and tap Save
Having the right payment info here prevents authorization hiccups.
Solution #3 – Clear the Play Store Cache & Data
Corrupted app cache and data files can sometimes interfere with payments and cause OR-DFGT-02 errors. Clearing them gives the Play Store a fresh start.
To clear cache and data:
- Go to your Android Settings > Apps
- Select “Google Play Store”
- Tap Storage > Clear Cache and Clear Data buttons
- Restart your device
Now open Play Store again and try to complete the purchase. After wiping stale app data, the payment should process smoothly.
Solution #4 – Check for Play Store App Updates
An outdated version of the Play Store app itself could also be the culprit. Make sure you have the latest version installed.
In the Play Store, pull out the side menu. Go to My Apps & Games > Updates available.
If the Play Store is listed here, select Update to download the newest app version. Then retry the purchase.
Solution #5 – Verify Your Internet Connection
Spotty internet connections can throw a wrench in Play Store payments and cause OR-DFGT-02 frustration.
Make sure you’re on a stable WiFi or fast mobile data connection. Turn your device’s airplane mode on and off to refresh the connection.
Getting Additional Support from Google
If you’re still encountering OR-DFGT-02 errors after trying all troubleshooting steps, your next best move is to contact Google Play support directly:
- In the Play Store app, go to Menu > Help & feedback
- Tap Contact Us and select Order and Payment Support
- Explain you are receiving error OR-DFGT-02. Provide details on when the error occurs.
- The Play Store support team can help investigate and resolve persisting payment failures.
Google can dig into account-specific issues and authorize purchases for you manually if needed. Don’t hesitate to tap their dedicated payment support!
