HomeMobileAndroidHow to Fix Samsung SmartTag Error Code 84-001, 05-300 or 81-001

How to Fix Samsung SmartTag Error Code 84-001, 05-300 or 81-001



Just got your hands on some new Samsung Galaxy SmartTags but seeing some confusing error codes pop up already? Don’t stash those tags away in a drawer just yet! 

While mysterious error codes like 84-001, 05-300, and 81-001 may appear daunting, this handy guide will help you decode these errors and get your new Galaxy Smart Tags paired and functional with your SmartThings app in no time.

What is Samsung Galaxy SmartTag?

Image credit by Samsung

For those new to the product, Samsung SmartTag is a Bluetooth-powered tracker that helps you locate lost items like keys or wallets connected to the SmartThings app. You can use SmartTags to make your valuables ring when they go missing, or check their last known location on a map.

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Common Samsung SmartTag Error Codes We’ll Be Dealing With


When your SmartTag isn’t working as expected, you may see one of these common error codes on your SmartThings app:

84-001 Error Code

This error indicates that the SmartThings app failed to retrieve your SmartTag’s location information from Samsung’s servers. It’s often a temporary issue caused by a server connection problem.

05-300 Error Code 

The 05-300 error displays when your SmartTag is not detected within the first 5 minutes after you start the setup flow. Typically this happens if you selected the wrong device type, or your SmartTag is not in discoverable mode.

81-001 Error Code

This error occurs when the pre-registration data for your Galaxy SmartTag was not properly saved on Samsung’s backend servers. It requires further troubleshooting from Samsung’s technical team.

Troubleshooting Tips and Solutions to Help Fix Samsung SmartTag Error Code 84-001, 05-300 or 81-001

Luckily, many Samsung Galaxy SmartTag smart tracker errors can be fixed with simple troubleshooting steps:

For 84-001 Errors:

  • Wait awhile and try again later. Server connection issues are often temporary and resolve on their own.

For 05-300 Errors:

  • Double check you picked the correct device type when setting up the tag. Redo pairing and explicitly select SmartTag. 
  • Press and hold the SmartTag’s center button for 5+ seconds to put it into discoverable mode, then retry pairing.
  • For tags previously paired, perform a factory reset by pressing the button for 10+ seconds.
  • If the battery is low, replace it with a new CR2032 coin cell battery.

For 81-001 Errors: 

  • Take a photo of the QR code on the back of the Galaxy SmartTag packaging and contact Samsung support. They can further investigate missing server registration info.

Other Troubleshooting Tips you Can Try on your Smart Tracker

  • Ensure your mobile device is within a couple feet of the SmartTag when pairing. Move them closer together if needed.
  • Force quit and relaunch the SmartThings app on your phone or tablet. Restarting the app can clear up software glitches.
  • Perform a manual reset and factory reset your SmartTag again using the button press instructions. 
  • Delete the SmartTag card from within the SmartThings app, and re-add the tag.

While puzzling, most Samsung SmartTag error codes can be resolved with minimal hassle using the fixes above. With a few quick troubleshooting tweaks, you’ll have peace of mind knowing exactly where your valuables are.

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Hope this helps explain those Samsung Galaxy SmartTag error codes and get your new tracking tags working properly! Let me know if you have any other questions.



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