When it comes to password manager apps, LastPass may be one of the most common solutions that come to mind. LastPass allows users to manage their passwords and ensure secured storage and retrieval of the same. You can create stronger passwords in the future without worrying if you can memorize them since these are digitally encrypted and stored using a master password.
Unfortunately, experiencing a problem when using LastPass can be worrisome. What if you can no longer access your passwords? What if you cannot log in to your account? One of the errors you may find on LastPass is the error message, “No encryption key found, forcing logout.”
It happens after you try to sign in to your LastPass account using your master password on a Mac computer or a Windows 10/11 PC. Even when you continue to click OK, the error still appears. Users experience the issue mostly on Chromium-based browsers such as Google Chrome, Microsoft Edge, Opera, or Brave.
How to Troubleshoot & Fix Lastpass Error “No encryption key found, forcing logout”
So, how do you fix the issue with your LastPass login? You can try to troubleshoot the problem by following the steps below.
Solution #1 – Restart your Web Browser
Exit your web browser and wait for a few seconds. Relaunch it and try logging in to LastPass again. Check if you still encounter the error message.
Solution #2 – Restart your Computer
If a quick restart on your browser does not work, you can reboot your computer.
- Exit all running apps on your computer.
- Shut down your Mac or PC and wait for a few seconds.
- Power on your Mac or PC and relaunch your web browser.
- Try to log in to LastPass.
Solution #3 – Clear your Browser Cache Data
- For Google Chrome, click the More button.
- Select More tools.
- Choose Clear browsing data.
- Set the Time Range to All Time.
- Choose Cache and Cookies.
- Click Clear Data.
- If you are using Mozilla Firefox, click the More button.
- Go to Options.
- Select Privacy and Security.
- Choose History.
- Set the values to clear the cache and click OK.
- For Safari, select History.
- Choose Clear History.
- Set the values.
- Click Clear History.
- If you are using Microsoft Edge, click the Menu button.
- Go to Settings.
- Navigate to Settings again.
- Choose Privacy, search, and services.
- Go to Clear Browsing Data.
- Click Choose what to clear.
- Set the values and click Clear Now.
Solution #4 – Use LastPass on a Different Web Browser
If you cannot resolve the error message, you can try using a different browser to access your LastPass account. Make sure that you install the LastPass extension first on your next web browser and log in using your Master Password.
Solution #5 – Contact LastPass Support
You can contact LastPass customer support for further assistance. On your browser, go to https://support.logmeininc.com/lastpass. Click the ChatBot at the bottom of your screen to talk to a customer service representative.
What did you do to fix the error on your LastPass browser extension? You can tell us in the comment section below.