Digital certificates of websites must be added to public logs for transparency. This process adds security and can help detect malicious issuance of SSL certificates. However, there are cases where a connection issue exists between the device and the remote server. As such, the NET::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED Error appears on Google Chrome browser.



Encountering the NET::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED error is nothing new to a lot of Google Chrome users. One of the reasons why you see the error is when the SSL certificates of the website are corrupted or expired. Another cause is an issue with your Internet connection.

In some cases, the website owner may have not allowed their domain name to the Certificate Transparency log, or the SSL certificate was not added by the certificate authority in the transparency log.

There can be different reasons for this Chrome error, but what’s important, is that there are ways on how to fix it.


Solution #1 – Update Your Google Chrome Browser

Update Google Chrome Browser to Latest Version
Image / Windows Dispatch

Your Google Chrome browser may not be updated and many miss out on fixes included in the latest version. To update your Chrome browser, go to Settings and navigate to the About page. You can check if there is an available update.

Alternatively, go to chrome://settings/help. You will also see if there are updates available. Click Relaunch.

Solution #2 – Clear Your Browser Cookies and Cache

Image / Windows Dispatch

Your browser cookies and cache may also contribute to the error.

  1. On your Chrome browser, click the Menu button at the upper right corner.
  2. Click More tools.
  3. Select Clear browsing data.
  4. On the Basic tab, select All Time for the Time Range.
  5. Check the Browsing history, Cookies and other site data, and Cached images and files.
  6. Click Clear data.

Solution #3 – Clear the SSL State

  1. Launch your computer’s Control Panel.
  2. Navigate to Network and Internet.
  3. Click Internet Options.
  4. Go to the Content tab.
  5. Click Clear SSL State.
  6. At the bottom, click Apply.
  7. Click OK.

Solution #4 – Disable Your Antivirus or Firewall

While it is not recommended to turn off your antivirus, it may be the reason why you are seeing the error. Temporarily disable the antivirus first and go to the websites. Check if the error still exists. Turn the antivirus on after you are done.

Which of the methods above work for you? Let us know in the comments below.


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