HomeFixesHow to Fix NS_ERROR_NET_INTERRUPT Error Message on Firefox Browser

How to Fix NS_ERROR_NET_INTERRUPT Error Message on Firefox Browser



NS_ERROR_NET_INTERRUPT is an error that occurs when Firefox is unable to complete a network request due to an interruption. This can happen for various reasons, such as a poor internet connection, a firewall or antivirus blocking the request, a corrupted cache or cookie file, or a server issue.

In this blog post, we’ll go over some steps you can take to fix this error and browse the web smoothly on Firefox.

Image credit: Mozilla

Troubleshooting Solutions to Resolve NS_ERROR_NET_INTERRUPT Error on Firefox Browser

Verify your Internet Connection Speed

Ensure that your device is connected to a stable and reliable network. You can try restarting your router or modem, switching to a different network, or using a wired connection instead of wireless.

You can also test your internet speed and ping using online tools like Speedtest or Ping Test. To check your internet connection, you can follow these steps:

  1. Open a new tab in Firefox.
  2. Type “speedtest.net” in the address bar and press Enter.
  3. Click on “Go” to start the test.
  4. Wait for the test to complete and check your internet speed and ping.

If your internet connection is slow or unstable, try troubleshooting your network or contacting your internet service provider for assistance.

Disable Your Firewall or Antivirus Software

Image credit: Microsoft

Sometimes, your firewall or antivirus software may interfere with Firefox and prevent it from accessing certain websites or resources. You can try temporarily disabling your firewall or antivirus software before loading the webpage and see if that helps.

Make sure to enable it again after you are done. To disable your firewall or antivirus software, you can follow the instructions provided by your software manufacturer.

Clear Your Browser Cache and Cookies

Your cache and cookies are files that store information about the websites you visit, such as preferences, login details, and images. However, sometimes they may become corrupted or outdated and cause errors with Firefox.

You can try clearing your cache and cookies by following these steps:

  1. Click the menu button (three horizontal bars) in the upper-right corner and select Options.
  2. Select Privacy & Security from the left panel.
  3. Under Cookies and Site Data, click Clear Data.
  4. Check the boxes for Cached Web Content and Cookies and Site Data and click Clear.
  5. Restart Firefox and try loading the webpage again.

Update your Firefox Browser

Photo credit: flaticon/Freepik

Firefox releases regular updates to fix bugs, improve performance, and enhance security. You can check if you have the latest version of Firefox by following these steps:

  1. Click the menu button (three horizontal bars) in the upper-right corner of Firefox and select Help.
  2. Select About Firefox from the drop-down menu.
  3. Firefox will automatically check for updates and download them if available.
  4. Click Restart to Update Firefox when prompted.
  5. Try loading the webpage again after the update.

NS_ERROR_NET_INTERRUPT error on Firefox browser can be frustrating, but by following the steps outlined in this blog post, you can help resolve the issue and browse the web smoothly on Firefox.

Remember to always refer to the official Firefox support documentation or contact their support team for the most up-to-date and accurate information.



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