There are different ways on how you can fix the Netflix error code H403 and H404. Error code H403 happens because there is a problem with some of the temporary information in your computer. When your Universal Windows Platform (UWP) application is outdated, you are likely to see Netflix Error Code H404.
Netflix Error Code H403 and H404 says, “Sorry, there was a problem communicating with Netflix. Please try again.” Streaming on the app or even accessing Netflix can prompt these errors.
But there are some solutions that can help you solve this problem. Check out the solutions below and follow the steps to see if it works for you.
Solution 1 – Sign in Using a Different Device
Do you love to switch devices when you are streaming Netflix? It is often easy to watch on your smartphones but when at home, watching it on TV gives a better experience. When you switch devices, you may encounter problems with your temporary data thus the Error H403 appears.
To fix this, simply sign in to Netflix on another device. Just make sure that you are using the same network as the device that has an error.
However, if you are using a device with a different network, sign out your Netflix account first before signing in to another device.
Solution 2 – Update your Netflix App
There may be some updates that will help you solve the Netflix error so best to keep your application updated.
- Go to Google Play Store for Android and App Store for iOS.
- Go to Updates and look for Netflix.
- Tap Update and wait for the process to finish.
- Once done, check if the error still exists.
Solution 3 – Reset Your Netflix App
- Open your Run dialog box.
- Type ms-settings:appsfeatures and hit Enter.
- Go to Apps & Features.
- On the right side of the screen, look for installed UWP apps.
- Look for the Netflix app and click.
- Select Advanced Options.
- Click the Reset button.
- Wait for the process to finish and when done, launch your Netflix app again.
Solution 4 – Uninstall and Reinstall your Netflix App
If all methods come to fail, you can try to uninstall and reinstall your Netflix app. But, take note that doing so will delete the titles that you have downloaded.
- To uninstall, go to the Start Menu.
- Search for Netflix and when you find the Netflix app, right click on the button.
- Click Uninstall from the pop-up menu.
- Confirm Uninstall.
- To reinstall your Netflix app, go to your App Store or Google Play Store.
- Type Netflix on the search box.
- Click Netflix from the results and choose Install.
- Wait for the process to complete and try to launch the application again.
Did the article help you? Let us know in the comments below which method works best for you.