HomeFixesHow to Fix Netflix Error H7353-5101, U7353-5101-4 or U7353-5101

How to Fix Netflix Error H7353-5101, U7353-5101-4 or U7353-5101



Streaming on Netflix will give you a wide range of series and movies. You can watch your favorite episodes at any time and for several times. However, there are instances when you have to encounter issues that block your streaming experience.

Users streaming Netflix on Windows 10 computer specifically got these error codes H7353-5101, U7353-5101-4, and U7353-5101. If you encounter any of these streaming problems on your PC, read on to learn how to troubleshoot and fix them.

What is Netflix Error Code H7353-5101, U7353-5101-4 or U7353-5101 on Windows 10?

Netflix Error H7353-5101


If you see the Netflix error H7353-5101, it means that you have information in your device that needs to be refreshed. Users will see the error message,

“Whoops, something went wrong… Unexpected Error. There was an unexpected error. Please reload the page and try again.”

Netflix Error U7353-5101-4

The Netflix error code U7353-5101-4 also indicates an outdated information on your device. Netflix needs to have the data refreshed to continue working.

Netflix Error U7353-5101


Seeing the Netflix error code U7353-5101 points to issues with the current Netflix desktop app version installed on your PC.

SEE ALSO: How to Get & Subscribe to Hulu College Student Discount Plan

Fix Netflix Errors H7353-5101, U7353-5101-4 and U7353-5101 on Windows 10

If you see one of these Netflix errors, don’t worry! There are several methods on how you can fix the problem. Follow each solution one at a time and see if the issue persists.

Method #1 – Restart Your Computer

Credit: Freepik

A quick restart can refresh your computer system’s processes as well as your network connection. It will help fix temporary issues that may be causing the error. Close your browser or the Netflix app and click Restart on the Windows menu. Relaunch Netflix after reboot and see if the error is still there.

Method #2 – Clear Netflix Cache

  • On any browser, go to https://www.netflix.com/clearcookies.
  • Sign in to your account.
  • Clear your Netflix cookies and cache. It will sign out your account.
  • Relaunch Netflix and sign in back to your account.

Method #3 – Reset the Netflix App for Windows 10

  • Launch the Settings of your Windows 10 computer.
  • Go to Apps & features.
  • Select Netflix.
  • Click the Advanced Options.
  • Click the Reset button.
  • If necessary, click the Reset button again.
  • Relaunch Netflix.

Method #4 – Update Netflix

If you are using the Netflix app, you can install available updates to help fix issues.

  • Go to the Microsoft Store.
  • On the top-right corner, click the Menu button.
  • Access Downloads and Updates.
  • Click Netflix.
  • Select Get updates.
  • After the download is complete, restart your computer.
Screenshot: Windows Dispatch

Method #5 – Reinstall the Netflix App

  • Go to the Settings menu of your computer.
  • Open the Apps & features option.
  • Look for Netflix. Right-click on the app.
  • Click Uninstall.
  • Now, go to the Microsoft Store.
  • Search for Netflix and install the app.

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Which of the methods above worked for you? Tell us in the comments below.



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