HomeStreamingHow to Fix Netflix Error Code UI-800-3

How to Fix Netflix Error Code UI-800-3



Streaming online is now a popular trend thanks to streaming providers such as Netflix and Disney Plus. Users can enjoy a wider selection of TV shows, movies, videos, and original shows online anytime.

But, while the popularity of Netflix keeps on increasing, there may be errors along the way. Users recently reported the Netflix Error Code UI-800-3.

What Causes Netflix Error Code UI-800-3?

How to Fix Netflix Error Code UI-800-3

There may be several reasons why you experience the Netflix error. First, you may have a problem with your signing in. Another reason may due to the Netflix app itself. In some cases, the cache data gets full or is corrupted hence causing the problem.

How to Fix Netflix Error Code UI-800-3:

Method 1 – Sign out and Sign in Again of Netflix app on your Device

How To Check if Someone Else is Using Your Netflix Account

This method will enable you to reset your Netflix Settings.

  • Go to the official website fo Netflix.
  • Click Account.
  • Select Settings.
  • Click Sign out of all devices.
  • After several seconds, try to sign in back again and see if the error still exists.

Take note that some devices do not have a sign out option. Instead, you will need to reset the settings.

Method 2 – Check Your Internet Connection


One of the reason why you may have problems with your Netflix app is due to your Internet connection. Check your WiFi network and routers to see if there are any problems with your connection that causes the error.

Method 3 – Restart Your Device

A quick restart of your devices can sometimes help in refreshing your connection.

  • Turn your device off.
  • Then, unplug all the power sources including your TV.
  • Wait for about 10 minutes.
  • Plug in all the power sources and turn your device ON. Check if the error is still there.

Method 4 – Clear Your Netflix App Cache Data

Once your cache data is full, it will cause complications and errors on your connection. Depending on the type of device you are using, there are several ways to clear your cache data.

Netflix Clear Cache

On your Roku device

  • Click the Home button 5 times.
  • Press the Up arrow once.
  • Then, press the Fast Rewind twice.
  • Next, press the Fast Forward twice also. This will restart your Roku device and clear your cache.

On your Amazon Fire TV

  • Click the Home button.
  • Select Settings.
  • Click Applications.
  • Select Manage Installed Applications.
  • Look for the Netflix app and select.
  • Click Clear Data.
  • Click Clear Data for the second time.
  • Select Clear Cache.
  • Unplug your Amazon Fire TV for 30 seconds.
  • Plug your device back on and try to see if the error is gone.

Method 5 – Reinstall the Netflix App

If you done all the methods above but not successfully, try uninstalling and reinstalling the Netflix app.

Install Netflix

Uninstall Netflix

  • Go to the Settings of your device.
  • Select Applications/Installed.
  • From the list, click Netflix.
  • Next, click Uninstall.

Reinstall Netflix

  • On your device home screen, click Search.
  • Type Netflix and click on the app.
  • Select Download and wait for the process to complete.
  • Once done, open the app and sign in your account.


Was the article helpful? Follow the steps above to see which method works for you. Let us know in the comments below which method is the most effective for you.



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