HomeFixesFixing PIN Login Error Code 0x80280013 on Windows 10 or 11 PC

Fixing PIN Login Error Code 0x80280013 on Windows 10 or 11 PC



Windows PIN security system is a fantastic tool to keep someone from using your computer without your permission. You may ensure that only you can access your computer by creating a PIN that the system will require each time you open your device.

But occasionally, you could run into a PIN error code 0x80280013 while attempting to access your Windows 10 or 11 account. Fortunately, you can fix this problem, which can be irritating because it might prohibit you from logging in onto your computer.

The error message typically says:

“Something went wrong and your PIN isn’t available (code: 0x80280013). Restart your device to see if that fixes the problem.”


What Commonly Causes PIN Sign-in Error Code 0x80280013 on PC?

It is uncovered that there are a number of potential causes for error code 0x80280013 on Windows PC, which are as follows:

  • If you have a former version of Windows or if there is a problem with the most recent update, you will most likely run into the problem.
  • It’s possible for the NGC folder to get corrupted for a variety of causes, which would then result in login issues.
  • Error 0x80280013 may potentially show up on your system if the Trusted Platform Module (TPM) is not enabled.

How to Troubleshoot & Fix PIN Error 0x80280013 when Logging in to your Windows Account

Image credit: Gerd Altmann/Pixabay

There are a few fixes and troubleshooting solutions you may make if you are experiencing the PIN error 0x80280013 on your Windows computer. Follow these methods below and see if you can fix the login issue on your device.

Login Using a Password Instead of PIN

It is advised that you utilize the password-based login option if it is available on your computer. You can proceed with altering or removing the PIN once you are logged into the system.

Here is how you can move forward:

  1. To access Settings, press Win+I.
  2. Access Sign-in options under Accounts.
  3. Go To Use a PIN to log into Windows, apps, and services, 
  4. You can change your PIN in the new pop-up window that appears.
  5. If this doesn’t work for you, try the following solution because it usually does.

Turn Off Fast Startup on Windows Settings

On our Windows computers, Fast Startup is automatically enabled, but disabling it may help you resolve Error 0x80280013.

  1. Select Power Options in the Control Panel.
  2. Select the function of the power buttons.
  3. Click on Change settings that are not available at this time.
  4. Uncheck Activate fast startup (recommended), then save your modifications.

Adjust the TPM Settings

If you want to use the Windows PIN login, you will need to make sure that the TPM hardware-layer encryption is turned on. This is how you make it available:

  1. Type tpm.msc in the Run dialog box and then hit the Enter key.
  2. In the TPM management window, select Prepare the TPM from the context menu after clicking the Action button located in the top bar of the window.
  3. Restart your computer for the changes to take effect.
  4. If the “Prepare the TPM” option is grayed out, there is no need to bother about configuring the TPM on your computer because it has already been done.

Here are a few typical solutions that could assist you in resolving the 0x80280013 login error on Windows 10. Reinstalling Windows on your computer is the best course of action if none of these fixes are successful for you.



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