When streaming on Netflix, it is better to adjust the volume depending on the movie or TV show you are watching. However, some users complained that their Netflix desktop app volume remains constantly at 100% even after lowering it. The error usually happens when they stream the Netflix app on their Windows 10 computer.
If it is happening to you, there are ways on how you can fix the Netflix streaming error. Continue reading the article below to find out how to do it.
How to Fix Netflix App Bug: Constant 100% Volume on Windows 10
There are different reasons why your Netflix is remaining at constant 100% volume. It may be a bug on your Netflix app. Another is when you have a faulty installation of Netflix on your computer. For some users, they have enabled the exclusive mode on their Windows 10 system settings. Check out the methods one at a time to see if it can help you resolve the issue.
Method #1 – Mute your Netflix App Volume
Try to mute the volume on Netflix and unmute it again. Some users claim that the method works for them. Unfortunately, it is only a temporary solution. You still have to repeat the process when you try to stream another content on Netflix. If it is alright with you, try following the method below.
- Open a movie or series and stream on Netflix desktop app for Windows 10.
- Look for the audio icon by moving over your mouse to the top right part of the screen.
- Click on it to mute the volume.
- Now, wait for a few minutes.
- Click the audio icon again to unmute.
- See if it works in reducing the Netflix app volume.
Method #2 – Reset Netflix App Data
Resetting the app data on your Netflix desktop app will remove any volume setting restrictions that might be causing the problem.
- Open the Settings menu on your computer.
- Select Apps, and click Apps & Features.
- Open Netflix.
- Click the Advanced Option.
- Look for the Reset button and click it.
- Reboot your computer.
Method #3 – Disable Exclusive Mode on Windows 10
A lot of users have success in removing the 100% volume and finally fixing the playback issue. Here’s how to do it on your Windows 10 computer.
- Go to the Sound Settings of your device. You can search for it on the Search bar.
- Navigate to the Playback tab.
- Right-click the active playback device you are using. It has a green icon next to it.
- Click Properties.
- Go to the Advanced tab.
- Under the Exclusive Mode section, uncheck the Allow applications to take exclusive control of this device.
- Click Apply.
- Click OK.
Which of the methods above work for you? Let us know in the comments below.