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How to Fix Samsung Notes App Not Syncing to OneNote Feed on PC



Are you taking notes on your Samsung Galaxy smartphone but want to review them on your PC? You can sync your Samsung Notes on your PC with the OneNote cloud feed. All you have to do is enable the sync option for Microsoft OneNote on your Samsung Notes app, and you can see your folders on your Windows 10/11 computer.

However, there are instances when your Samsung Notes is not syncing folders to your Microsoft OneNote. If that is the case, you can try some of the solutions below to troubleshoot the problem if syncing between devices is not working.

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How to Troubleshoot & Resolve Samsung Notes App Not Syncing to OneNote Feed Issue on Windows 10/11 PC

Image credit: Samsung

Syncing all your notes will make it easier for you to access them both on your Samsung mobile phone or your Windows 10/11 PC laptop or desktop computer at any time. To fix the syncing error of your Samsung Notes, check out the methods below.

Solution #1 – Restart your Samsung Galaxy Phone

Exit the Samsung Notes app and turn off your Samsung Galaxy smartphone. While you are at it, you can also refresh your WiFi Internet network connection by unplugging your router and modem. After 1 minute, plug them back in and restart your Samsung mobile device. Relaunch the Samsung Notes app and try syncing again. If the issue persists, see the next methods.

Solution #2 – Turn Sync Off and On on your Samsung Notes App Settings

  • Launch the Settings menu of your Samsung mobile device.
  • Navigate to Accounts and backup.
  • Tap Samsung Cloud.
  • Select Synced apps.
  • Look for Samsung Notes.
  • Beside the Sync on option, toggle the button to Off. Then, toggle it to On.
  • Exit the Settings menu and restart your Samsung device.

Solution #3 – Install Available Updates on your Samsung Notes App

If you have not updated your Samsung Notes app for a long time, you may have missed out on important upgrades. Go to the Google Play Store or Samsung Galaxy Store. Look for Samsung Notes and check if there are available app updates. Install them.

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Solution #4 – Use a Different Internet Network Connection

Do you have another Internet network connection that you can use? Switch to it and try syncing your notes. If you are using a WiFi connection, you may try switching to your mobile data or vice versa.

Solution #5 – Clear the Cache on your Samsung Notes App

Screenshot credit: Windows Dispatch
  • Open the Settings menu of your Samsung mobile phone.
  • Go to Apps.
  • Select Samsung Cloud.
  • Choose Storage.
  • Tap Clear Cache.
  • Go back to the Apps section.
  • Look for Samsung Notes.
  • Go to Storage.
  • Tap Clear Cache.
  • Restart your Samsung device.

Solution #6 – Set your Samsung Device’s Time and Date to Automatic

  • Go to the Settings menu.
  • Select General Management.
  • Tap Date & time.
  • Look for the Automatic date and time. Toggle the button beside it to On.

Solution #7 – Log Out and Log In to your Samsung Account

  • Launch the Settings menu.
  • Select the Accounts and backup.
  • Go to Accounts.
  • Select your Samsung account.
  • Tap Sign Out.
  • Now, try to sign in back to your Samsung account.

Do you have other methods that may work in troubleshooting and fixing the Samsung Notes app syncing error between OneDrive on PC? You can share them with our users in the comment section below.

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