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How to Fix ‘Sorry We Couldn’t Log You In’ Error Message on Instagram

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Do you find it challenging to access your Instagram account? Do you frequently receive the “Sorry We Couldn’t Log You In” message? If so, stay calm; many others face the same issue.

Several Instagram users experience this bug regularly. We’ll look at a few potential fixes for the Instagram error message “Sorry We Couldn’t Log You In” in this blog post.

Top-Solutions-to-Troubleshoot-Sorry-We-Couldnt-Log-You-In-Error-Message-on-Instagram
Photo credit: IgorVetushko/VistaCreate

Top Solutions to Troubleshoot ‘Sorry We Couldn’t Log You In’ Error Message on Instagram

There can be various reasons why you encounter the error message on Instagram when logging in. Fortunately, you can try to resolve the problem by following the methods below.

Make sure You have a Stable Internet Connection

A bad internet connection is one of the most frequent reasons why Instagram login problems occur. An unstable or sluggish internet connection might be the reason you can’t log into your account.

Address this by connecting your device to a dependable and robust Wi-Fi network. Try switching from mobile data to Wi-Fi or vice versa.

Reset your Instagram Password

An invalid or forgotten password is another potential reason why Instagram displays the “Sorry We Couldn’t Log You In” warning. Reset your Instagram password if you’re having difficulties logging in.

  • On the Android login page, click “Get help with logging in,” and on the iPhone login screen, tap “lost password.”
  • Enter the username or email related to your account and follow the displayed instructions to reset your password.

Restart your Device

Restarting your device might occasionally help fix bugs and stop background programs from running that can be interfering with your Instagram login. For Android devices, tap the power button and opt for the restart option. You may either force or gentle restart an iPhone.

Switch to a Mobile Data/Wi-Fi Connection

If you repeatedly fail to log in, Instagram may in some situations temporarily prohibit your IP address. This issue could obstruct your account access.

Try switching from mobile data to Wi-Fi or vice versa to resolve this issue.

Make sure the Correct Date and Time are Set on your Device

Make-sure-the-Correct-Date-and-Time-are-Set-on-your-Device
Photo credit: Sarah Blocksidge/Pexels

An inaccurate date and time on your device could also be the root of Instagram login problems. Incorrect date and time settings on your device may impede your ability to log in. Verify that your device has the right time and date set.

Try Creating an Instagram Account on a Browser

Try making an account on a browser if you’re experiencing problems signing up for a new account using the Instagram app. The software occasionally behaves strangely and can stop you from opening a new account.

The most straightforward workaround for app-related issues is to establish an account through a browser.

If Instagram says “Sorry there was a problem with your request”

Instagram may temporarily ban your IP address if you receive the message “Sorry there was a problem with your request.”

Try changing your network (from WiFi to mobile data, or vice versa) or clicking “Forget password?” on the login screen to resolve this problem.

Update the Instagram App on your Device

If the Instagram app is not updated, it could occasionally not function properly.

  • To ensure your Instagram app is current, search for it in the iOS App Store or Android’s Google Play.
  • Apply any available updates to determine if they resolve the issue.

Clear the Instagram App Data and Cache on Android

Clear-the-Instagram-App-Data-and-Cache-on-Android
Photo credit: Pixabay/Pexels

Try clearing your IG’s data and cache if it’s not working on your Android phone.

  • Navigate to Settings.
  • Choose Applications.
  • Then find and select Instagram under Storage.
  • Choose Clear Data and Clear Cache next.

Consider Changing your Instagram Account from a Personal to a Business Page (or vice versa)

Consider switching from a personal to a business page or vice versa if you’re still having trouble entering into your Instagram account. Some users have reported success in resolving the “Sorry We Couldn’t Log You In” problem by changing their account type.

There are several solutions that you can do to troubleshoot the error message on Instagram. Hope this article helps!

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David Porter
David Porter
David is prolific writer and full-time Digital Nomad. He is an American expat living in Indonesia who loves to follow the recent technology updates. In his free time, he loves surfing and travel the edge of Indonesia.

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