HomeHow ToFix Netflix Error Code M7703-1003, M7353-1269 or M7121-1331

Fix Netflix Error Code M7703-1003, M7353-1269 or M7121-1331



Errors are common even to online streaming services such as Netflix. As you watch your favorite shows, you may encounter error codes such as M7703-1003, M7353-1269, or M7121-1331 on Netflix.

Learn more about these errors and how you can easily fix them using the solutions below.

What is Netflix Error Code M7703-1003?

The error M7703-1003 means that there is a component in your Chrome browser that needs to be updated. Some components may also be blocked by the security setting.


What is Netflix Error Code M7353-1269?

Similar to the error M7703-1003, the error code M7353-1269 also means that there are components in your Google Chrome that you need to update.

What is Netflix Error Code M7121-1331?

A problem in your browser prevents you from playing Netflix.

How to Netflix Error Codes M7703-1003, M7353-1269 and M7121-1331

Solution #1 – Check for Updates on Chrome’s Content Protection Feature

  • Open your Google Chrome browser.
  • On the address bar, type chrome://components and press Enter.
  • Look for Widevine Content Decryption Module.
  • Click Check for update. If it is not updated, you will need to reinstall your Chrome browser. If it is updated, restart your browser and open Netflix again.

Solution #2 – Reinstall your Chrome Browser

  • Start by uninstalling your Chrome browser. Go to your computer’s Settings.
  • Select Apps and look for Google Chrome.
  • Right-click on the filename and select Uninstall.
  • To reinstall Google Chrome, open another browser and go to https://www.google.com/chrome/.
  • Click Download Chrome and follow the installation process.
  • After installing Chrome, try opening Netflix again.

Solution #3 – Disable Chrome’s Extensions

  • Open your Chrome browser.
  • On the address bar, type chrome://extensions and press Enter.
  • Toggle the extensions to disable.
  • Try opening Netflix again. If it works, you may want to test which extension is causing the problem. Enable the extension one at a time and check if the error appears again on Netflix.

Solution #4 – Clear Your Browsing Data

  • On the menu bar, click the three-dotted icon and select Settings.
  • Click Advanced and go to Privacy and security.
  • Select Clear Browsing Data.
  • Go to the Advanced tab.
  • Look for the Time range and click All time.
  • Make sure you have unchecked the boxes on all options except Cookies and other site data.
  • Click Clear data.

Which solution above helped you fix the Netflix errors? Let us know in the comments below.


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